Top 10 B2C Companies in 2025

Companies	Employees	HQ location	Revenue	Founded	Estimated Traffic	Industries
1-800-Flowers	View 1 employees	🇺🇸 Mineola+3	$ >1000M	2020	15,539,999	E-Commerce, Flowers
Target	View 104,071 employees	🇺🇸 Minnesota, Minneapolis+35	$ 500-1000M	1962	974,417,992	E-Commerce, Retail
Falabella	View 26,495 employees	🇨🇱 Santiago Metropolitan Region, Las Condes+17	$ 500-1000M	1889	166,935,003	E-Commerce, Retail
Hy-Vee	View 11,569 employees	🇺🇸 Iowa, West Des Moines+11	$ 500-1000M	1930	33,915,999	E-Commerce, Retail
Dixy Group	View 274 employees	🇷🇺 Moscow+2	$ 500-1000M	1999	1,895,184	E-Commerce, Shopping
Primark Corporation	View 28,464 employees	🇺🇸 Boston+7	$ 500-1000M	1969	78,471,999	E-Commerce, Retail
Lidl France	View 10,715 employees	🇫🇷 Hauts-de-Seine, Ile-de-France, Châtenay-malabry+1516	$ 500-1000M	1989	157,066,002	E-Commerce, Retail
Hermès International	View 13,306 employees	🇫🇷 Paris, Ile-de-France, Paris+109	$ 500-1000M	1837	49,192,001	E-Commerce, Retail
Assaí Atacadista	View 32,641 employees	🇧🇷 São Paulo+2	$ 500-1000M	2022	21,815,999	E-Commerce, Online Portals
CTT – Correios de Portugal, S.A.	View 3,577 employees	🇵🇹 Lisbon, Lisboa+3	$ 500-1000M	1520	17,952,000	E-Commerce, Online Portals
1-800-Flowers	View 1 employees	🇺🇸 Mineola+3	$ >1000M	2020	15,539,999	E-Commerce, Flowers
Target	View 104,071 employees	🇺🇸 Minnesota, Minneapolis+35	$ 500-1000M	1962	974,417,992	E-Commerce, Retail
Falabella	View 26,495 employees	🇨🇱 Santiago Metropolitan Region, Las Condes+17	$ 500-1000M	1889	166,935,003	E-Commerce, Retail
Hy-Vee	View 11,569 employees	🇺🇸 Iowa, West Des Moines+11	$ 500-1000M	1930	33,915,999	E-Commerce, Retail
Dixy Group	View 274 employees	🇷🇺 Moscow+2	$ 500-1000M	1999	1,895,184	E-Commerce, Shopping
Primark Corporation	View 28,464 employees	🇺🇸 Boston+7	$ 500-1000M	1969	78,471,999	E-Commerce, Retail
Lidl France	View 10,715 employees	🇫🇷 Hauts-de-Seine, Ile-de-France, Châtenay-malabry+1516	$ 500-1000M	1989	157,066,002	E-Commerce, Retail
Hermès International	View 13,306 employees	🇫🇷 Paris, Ile-de-France, Paris+109	$ 500-1000M	1837	49,192,001	E-Commerce, Retail
Assaí Atacadista	View 32,641 employees	🇧🇷 São Paulo+2	$ 500-1000M	2022	21,815,999	E-Commerce, Online Portals
CTT – Correios de Portugal, S.A.	View 3,577 employees	🇵🇹 Lisbon, Lisboa+3	$ 500-1000M	1520	17,952,000	E-Commerce, Online Portals

1. 1-800-Flowers

1-800-Flowers is a prominent floral and gourmet foods gift retailer and distribution company in the United States. Originally known for its telephonic flower ordering service, the company has successfully expanded to include a variety of gift items such as fresh flowers, plants, gift baskets, and gourmet foods. 1-800-Flowers has embraced digital innovation to enhance customer experience, offering a seamless online ordering system that caters to both individual and corporate gifting needs. Their focus on customer satisfaction and their ability to personalize gifts help them maintain a strong presence in the gift-giving market.

Location 🇺🇸 Mineola	Size View 1 employees
Revenue $ >1000M	Industries Commerce and Shopping, Consumer Goods, Administrative Services, Financial Services
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2. Target

Target is a prominent player in the retail industry, offering an extensive range of products from clothing and home decor to groceries and electronics. Renowned for its commitment to offering trendy, high-quality merchandise at affordable prices, Target provides a seamless shopping experience both online and through its over 1,800 stores across the United States. The company stands out for its innovative approaches to retail, such as designer collaborations and a strong focus on enhancing the customer experience through technology like its mobile apps and curbside pickup services. Target continues to evolve, prioritizing convenience and value for shoppers nationwide.

Location 🇺🇸 Minnesota, Minneapolis	Size View 104,071 employees
Revenue $ 500-1000M	Industries Commerce and Shopping
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3. Falabella

Falabella is a leading South American multinational chain of department stores rooted in Chile, operating across multiple countries including Argentina, Peru, and Colombia. The company specializes in offering a diverse array of products ranging from clothing, accessories, and home furnishings to electronics and beauty products, ensuring a comprehensive shopping experience for its consumers. Falabella’s strong focus on customer service and innovative retail strategies, such as its integration of e-commerce platforms, enhance convenience and flexibility for shoppers. By continuously adapting to consumer trends and preferences, Falabella remains a dominant figure in the B2C retail sector, capably meeting the dynamic needs of its customer base.

Location 🇨🇱 Santiago Metropolitan Region, Las Condes	Size View 26,495 employees
Revenue $ 500-1000M	Industries Commerce and Shopping, Consumer Goods, Sales and Marketing, Real Estate, Internet Services
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4. Hy-Vee

Hy-Vee is a staple in the American grocery market, renowned for its emphasis on quality products and exceptional customer service. Operating more than 245 stores across the Midwest, Hy-Vee offers a wide range of services including supermarkets, pharmacies, and dine-in and fast-casual restaurant options all under one roof. The company is committed to sustainability and community involvement, consistently adding healthier food options and innovating with online grocery services to enhance shopping convenience. Hy-Vee’s approach to providing value and services tailored to the needs of local communities cements its reputation as a trusted household name.

Location 🇺🇸 Iowa, West Des Moines	Size View 11,569 employees
Revenue $ 500-1000M	Industries Commerce and Shopping, Food and Beverage, Administrative Services, Transportation
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5. Dixy Group

Dixy Group is one of Russia’s leading retailers in the fast-moving consumer goods (FMCG) sector, operating a widespread network of stores including supermarkets and convenience stores. The company excels in providing a range of quality food and non-food products, catering to everyday needs at competitive prices. Dixy emphasizes a customer-centric approach, optimizing shopping experiences with emphasis on convenience, affordability, and quality service. Their strategic location of stores, combined with efficient logistics, underscores their success in meeting consumer demands effectively, making Dixy a staple in urban and suburban shopping landscapes.

Location 🇷🇺 Moscow	Size View 274 employees
Revenue $ 500-1000M	Industries Commerce and Shopping, Food and Beverage, Internet Services, Transportation, Administrative Services
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6. Primark Corporation

Primark Corporation is a prominent retail company celebrated for delivering trendy and affordable fashion and homeware. Known for its cost-effective pricing model, Primark attracts a diverse consumer base internationally with its wide selection of the latest styles in clothing and home essentials. Unlike many competitors, Primark maintains a strong physical retail presence, operating numerous stores across Europe and the United States. The brand stands out by not engaging in e-commerce, emphasizing a unique in-store experience that encourages shoppers to explore and discover value in every visit. This strategy ensures Primark remains integral to the retail landscapes of many high streets and shopping centers.

Location 🇺🇸 Boston	Size View 28,464 employees
Revenue $ 500-1000M	Industries Commerce and Shopping, Internet Services, Clothing and Apparel, Design, Community and Lifestyle
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7. Lidl France

Lidl France is a prominent player in the European retail sector, known for its cost-effective business model, and a vast array of products ranging from groceries to household items. As a part of the global Lidl chain, Lidl France distinguishes itself through a strong emphasis on quality and sustainability, offering a range of organic and locally sourced products. This approach not only caters to the budget-conscious consumer but also appeals to the environmentally aware shopper. Lidl France’s continuous commitment to affordability and quality has enabled it to carve out a significant niche in the competitive French retail market.

Location 🇫🇷 Hauts-de-Seine, Ile-de-France, Châtenay-malabry	Size View 10,715 employees
Revenue $ 500-1000M	Industries Commerce and Shopping, Internet Services, Consumer Goods, Transportation, Food and Beverage, Administrative Services
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8. Hermès International

Hermès International, a symbol of luxury and quality, stands renowned in the world of high-end fashion. With an unmatched reputation for craftsmanship, Hermès specializes in leather goods, lifestyle accessories, home furnishings, and ready-to-wear. The company’s meticulous dedication to artisanship is particularly evident in its iconic handbags, such as the Birkin and Kelly, which epitomize sophistication. Hermès thrives by maintaining its traditional techniques while innovating through its designs, ensuring its offerings remain both timeless and contemporary. This approach has not only preserved but elevated its status in fashion, making Hermès a coveted brand among discerning consumers globally.

Location 🇫🇷 Paris, Ile-de-France, Paris	Size View 13,306 employees
Revenue $ 500-1000M	Industries Commerce and Shopping, Transportation, Administrative Services
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9. Assaí Atacadista

Assaí Atacadista is a prominent player in the Brazilian retail sector, specializing in the ‘cash-and-carry’ model that appeals directly to both small businesses and regular consumers. Through its extensive network of warehouse-style stores, Assaí offers a wide range of products at wholesale prices, enabling substantial savings. The company focuses on providing high-volume products at low costs, which is especially attractive for small business owners looking to maximize their budget while maintaining the quality their customers expect. This business model not only supports local entrepreneurs but also caters to everyday shoppers, making Assaí a vital resource in the communities it serves.

Location 🇧🇷 São Paulo	Size View 32,641 employees
Revenue $ 500-1000M	Industries Commerce and Shopping, Internet Services, Transportation, Administrative Services
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10. CTT – Correios de Portugal, S.A.

CTT – Correios de Portugal, S.A., is the national postal service of Portugal, delivering comprehensive mail and parcel services across the country and internationally. As a critical player in the B2C market, CTT not only facilitates efficient postal deliveries but also offers a wide range of services, including financial services, retail networks, and electronic commerce solutions. Their commitment to innovation is evident in their adoption of digital platforms to enhance customer interactions and streamline operations, ensuring timely and reliable service in the fast-evolving e-commerce landscape. CTT’s robust network and customer-centric approach keep them at the forefront of postal and logistical services in Portugal.

Location 🇵🇹 Lisbon, Lisboa	Size View 3,577 employees
Revenue $ 500-1000M	Industries Commerce and Shopping, Internet Services, Sales and Marketing
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Things to Consider When Prospecting into B2C Companies

Common Pain Points and Challenges for Companies in B2C

Evolving Consumer Expectations

The expectations of consumers are constantly changing, influenced by new technologies and trends.

Expectation for instant service and rapid delivery.
Demand for personalized and seamless shopping experiences.
Increased focus on sustainability and ethical practices.

Sales Insight: As you approach potential customers, emphasizing your responsiveness and personalization in services can set you apart. Highlight your commitment to sustainability if applicable, making your business more attractive to the ethically conscious shopper.

Digital Transformation

The fast pace of digital adoption in B2C industries means businesses need to continuously innovate to keep up.

Integration of advanced technologies like AI for personalized experiences.
Utilization of digital channels for marketing and sales.
Need for up-to-date eCommerce platforms and mobile apps.

Sales Insight: You can use this movement towards digitalization to showcase how your solution helps integrate various digital tools, enhancing the consumer experience and streamlining processes for the business.

Data Privacy and Security

With the increase in online transactions, concerns over data privacy and security are more prominent than ever.

Growing consumer awareness and concern about data misuse.
Stringent regulations like GDPR affecting business operations.
Risk of data breaches undermining consumer trust.

Sales Insight: Leverage the increasing awareness of data security by ensuring your solutions are compliant with the latest regulations and are capable of protecting consumer information, thus boosting confidence among prospects.

Customer Retention Challenges

In a market flooded with alternatives, retaining customers is as challenging as acquiring new ones.

High competition leading to easy brand switching.
Need for continuous engagement and value addition.
Difficulty in predicting customer behaviors and preferences.

Sales Insight: Focus on how your service or product enhances customer stickiness through customization and ongoing support. Demonstrating long-term value can encourage loyalty in an otherwise volatile consumer base.

Price Sensitivity

Economic fluctuations and increased market transparency have heightened consumer price sensitivity.

High comparison-shopping behavior.
Price wars among competitors.
Influence of discount and deal-hunting websites.

Sales Insight: Navigate this by offering transparent pricing models and proving exceptional value. Strategies such as price matching or demonstrating superior quality or service can differentiate you in a crowded market.

Omni-Channel Integration

Consumers expect a seamless experience across all channels, whether shopping online, on a mobile device, or in a brick-and-mortar store.

Challenges in maintaining consistent brand experience across platforms.
Technical issues with integration of various selling platforms.
Handling supply chain complexities to meet omni-channel demands.

Sales Insight: Showcase your expertise in creating seamless cross-platform experiences, which can significantly enhance consumer satisfaction and lead to higher conversion rates. This highlights the integration capabilities of your solution, making it an essential tool for businesses aiming to thrive in omni-channel retail.

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Key Decision-Makers and Influencers in B2C

Key Departments

Digital Marketing

Insight: Focuses on developing online strategies to maximize digital footprint and consumer reach. Digital marketers prioritize solutions that enhance user experience, improve SEO, and increase online conversions.

Consumer Insights

Insight: Plays a pivotal role in understanding consumer behavior and shaping product development. Professionals here look for tools that offer deep analytics and real-time consumer data to inform their strategies.

Sales

Insight: Directly engages with consumers, aiming to convert leads into sales. Sales teams look for CRM and lead management tools that streamline the sales process and improve customer communication.

Customer Service

Insight: Responsible for post-sale support and maintaining customer satisfaction. This department values systems that optimize service delivery, enhance customer interaction, and manage feedback effectively.

E-commerce

Insight: Manages online sales channels and ensures seamless customer experiences from browsing to purchase. E-commerce teams prioritize robust platforms that support inventory management, payment processing, and data security.

Seniority Level

Vice Presidents (VP) of Consumer Insights

Insight: Tasked with understanding consumer behaviors and trends, VPs of Consumer Insights seek tools that provide deep analytical capabilities to predict and meet consumer needs effectively.

Directors of E-commerce

Insight: Directors in this role are pivotal in implementing online sales strategies. They look for robust, scalable platforms that can handle high traffic volumes and integrate seamlessly with other marketing and sales tools.

Marketing Managers

Insight: Marketing Managers often control budgets for specific campaigns and look for solutions that provide measurable returns on investment, ease of use, and direct impact on consumer engagement metrics.

IT Managers

Insight: Responsible for the technological infrastructure that supports consumer-facing operations, IT Managers prioritize solutions that are secure, scalable, and integrate well with existing systems to enhance the overall user experience.

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Buying Processes and Behaviors in B2C

Emphasis on Customer Experience

B2C businesses prioritize enhancing the consumer’s purchasing experience.

Companies invest in research and development to innovate product offerings.
They focus on personalization to better meet individual customer needs.
B2C businesses heavily utilize customer feedback to refine experiences.

How to leverage: Dive deep into understanding how your product enhances the customer journey or integrates seamlessly into their offerings. Position your solution as a tool to amplify their customer satisfaction and retention metrics. Personalize your pitch to highlight how you can specifically solve issues or enhance aspects of their customer’s experience.

Quick Decision-Making Processes

B2C companies often exhibit faster decision-making cycles compared to B2B entities.

The competitive nature of the market requires rapid adaptation and decision-making.
There is a high emphasis on trend responsiveness and market relevance.
Decision-makers are often under pressure to achieve quick wins for seasonal trends.

How to leverage: Be concise and clear about the benefits and ROI of your product. Ensure that your sales pitches are direct and that proposals are straightforward to expedite the decision-making process. Keep presentations data-driven to quickly demonstrate how your solution meets current trends and consumer demands.

High Focus on Brand Reputation

Maintaining a positive public image is crucial for B2C companies.

Consumers have increasing power in brand perception through social media and online reviews.
Brand loyalty is significantly tied to consumer perception of a company’s ethics and values.
Negative experiences can quickly escalate and impact sales due to the viral potential of social media.

How to leverage: Highlight how your offerings can help enhance their brand reputation or safeguard it against potential crises. Provide case studies or statistics that showcase success stories in managing or improving consumer perceptions and experiences.

Strategic Use of Data Analytics

B2C firms leverage data extensively to understand consumer behavior and preferences.

Data helps in tailoring marketing and sales strategies effectively.
Real-time data usage allows for agile adjustments in tactics.
Predictive analytics are employed to forecast future buying patterns.

How to leverage: Show how your product can integrate with their existing data systems or enhance their analytics capabilities. Focus on delivering insights on how your solution leads to better consumer insights and market forecasts, thus helping them stay ahead in the market.

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Prospecting Tips for Selling to B2C Companies

Understand Seasonal Trends

Many B2C markets are affected by seasonal trends which can influence purchasing behavior. Understanding and acknowledging these trends in your outreach can show that you are in tune with their business cycle.

Tip: Align your communication to acknowledge how your products or services can be beneficial in the context of upcoming seasonal peaks.

Highlight Speed and Efficiency

B2C businesses often operate in fast-paced environments where quick service can be a competitive advantage. Illustrate how your solutions can increase operational efficiency or reduce customer wait times.

Tip: Offer examples of how your product has helped other clients streamline operations to deliver quicker to their customers.

Focus on Scalability

As consumer markets are broad and can fluctuate rapidly, B2C companies need scalable solutions to adapt smoothly. Highlight how your product or service can scale up or down according to their needs.

Tip: Discuss flexible features of your solution or how it has enabled other businesses to expand their consumer base without hurdles.

Emphasize User-Friendly Features

Since B2C companies deal directly with consumers, the user experience offered by their products and services is paramount. When reaching out, emphasize how your offering enhances user experiences and interfaces.

Tip: Share data or testimonials that underscore the improvements in user interface and customer satisfaction post your product implementation.

Explore B2C Companies by Location

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B2C – France

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B2C – United Kingdom

B2C – United States

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Things to Consider When Prospecting into B2C Companies

Common Pain Points and Challenges for Companies in B2C

Customer Retention Challenges

Price Sensitivity

Omni-Channel Integration

Start finding new prospects that match your ICP

Key Decision-Makers and Influencers in B2C

Key Departments

Seniority Level

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Buying Processes and Behaviors in B2C

Strategic Use of Data Analytics

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Prospecting Tips for Selling to B2C Companies

Need prospects?

Explore B2C Companies by Location

Top 10 B2C Companies — a guide for sales

Want to see more B2C companies?

Things to Consider When Prospecting into B2C Companies

Common Pain Points and Challenges for Companies in B2C

Omni-Channel Integration

Start finding new prospects that match your ICP

Key Decision-Makers and Influencers in B2C

Key Departments

Seniority Level

Not joined surfe yet? Sign up to Surfe today

Buying Processes and Behaviors in B2C

Not joined Surfe yet? Get 20 free credits

Prospecting Tips for Selling to B2C Companies

Explore B2C Companies by Location