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SMB Companies Using Zendesk in Illinois

Name: SMB Companies Using Zendesk in Illinois
Creator: Surfe
Published: 2025-11-13 13:41:17
License: https://creativecommons.org/licenses/by-nc/4.0/

Last updated:13 Nov 2025

Created by Surfe | Views: 2

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Village of Cottage Grove, Wisconsin, United States

East Dubuque, Illinois, United States

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Milwaukee, Wisconsin, United States

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North Chicago, Illinois, United States

Washington, District of Columbia, United States

Markham, Illinois, United States

Lindenhurst, Illinois, United States

Frankfort, Illinois, United States

Sacramento, California, United States

Skokie, Illinois, United States

Portland, Oregon, United States

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Schaumburg, Illinois, United States

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	Companies		Key Contacts		Annual Revenue	Funding	Company Growth	Management Team Growth	Hiring Status	Tech Stack	HQ Location
1	Administer Justice Legal	37	Childeren, Attorney Engagement Specialist, Advocate	+40	$1M-10M		📊 Modest Growth: 2.78% 36 ↗ 37 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	33	Elgin, Illinois, United States
2	Faye Information Technology	59	Account Executive, Director of Global Professional Services, Salesforce Consultant	+81	$10M-50M		📊 Modest Growth: 1.72% 58 ↗ 59 Employees	⏸️ No Growth: 0% 6 Employees	Not Hiring	31	Calabasas, California, United States
3	SATO America Printing	116	Forklift Operator, Vice President of Mechatronics and Product Solutions, Prepress	>100	$10M-50M		📊 Modest Growth: 0.87% 115 ↗ 116 Employees	⏸️ No Growth: 0% 3 Employees	Actively Hiring	12	Charlotte, North Carolina, United States
4	Neostella Consulting	273	Case Manager, Implementation support specialist, Project manager	>100	$1M-10M		📊 Modest Growth: 0.37% 272 ↗ 273 Employees	⏸️ No Growth: 0% 3 Employees	Actively Hiring	48	Milwaukee, Wisconsin, United States
5	Workato Enterprise Software	884	Growth & Operations, Development Team Lead, Partner Alliance Director, Workato Asia	+99	$10M-50M	$200M raised Series E, 11-10-2021	📊 Modest Growth: 0.23% 882 ↗ 884 Employees	⏸️ No Growth: 0% 20 Employees	Actively Hiring	40	Palo Alto, California, United States
6	Suncast Sheds Outdoors	140	Human Resources Business Partner, Lotus Notes, Engineer Documentation Analyst	>100	$10M-50M		⏸️ No Growth: 0% 140 Employees	⏸️ No Growth: 0% 4 Employees	Not Hiring	30	Batavia, Illinois, United States
7	Hspa Health Care	60	Member Board of Directors, Sterilization Technician, Certification Program Manager	+62	$10M-50M		⏸️ No Growth: 0% 60 Employees	⏸️ No Growth: 0% 7 Employees	Not Hiring	40	Chicago, Illinois, United States
8	Hammerhead Software	30	Roofer, Construction Worker, Manufacturing Manager	+27	$1M-10M	$7M raised Series A, 06-30-2020	⏸️ No Growth: 0% 30 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	51	New York, New York, United States
9	Pickle Barrel Group of Restaurants Catering	94	Kitchen Staff, Host, Server	>100	$10M-50M		⏸️ No Growth: 0% 94 Employees	⏸️ No Growth: 0% 5 Employees	Not Hiring	17	Markham, Illinois, United States
10	Aaron Equipment Company Industrial	31	Operations Supervisor, Operations Manager, Mechanic	+53	$10M-50M		⏸️ No Growth: 0% 31 Employees	⏸️ No Growth: 0% 4 Employees	Not Hiring	27	Wood Dale, Illinois, United States
11	Logicbroker Software	47	Client Delivery Manager, V.P. Client Experience, Senior Software Developer	+58	$10M-50M	$135M raised Private Equity Round, 10-26-2021	⏸️ No Growth: 0% 47 Employees	⏸️ No Growth: 0% 5 Employees	Actively Hiring	37	Chicago, Illinois, United States
12	classmates.com Education	22	Director of Email Programs, shef, Product Manager	>100	$10M-50M		⏸️ No Growth: 0% 22 Employees	⏸️ No Growth: 0% 1 Employees	Actively Hiring	48	Bellevue, Washington, United States
13	Vouch Insurance Insurance	169	Human Resources Coordinator, Lead Software Engineer, Senior Revenue Operations Analyst	>100	$10M-50M	$25M raised Series C, 03-11-2024	⏸️ No Growth: 0% 169 Employees	⏸️ No Growth: 0% 6 Employees	Actively Hiring	16	San Francisco, California, United States
14	Tour Edge Sporting Goods	27	Electronic Data Interchange Specialist - Team Lead, Tour Edge Sales Representative, Mishra	+54	$10M-50M		⏸️ No Growth: 0% 27 Employees	⏸️ No Growth: 0% 1 Employees	Actively Hiring	20	Batavia, Illinois, United States
15	Chalet Home and Garden	72	Visual Manager, Payroll Specialist, Security Guard	>100	$1M-10M		⏸️ No Growth: 0% 72 Employees	⏸️ No Growth: 0% 4 Employees	Not Hiring	17	Wilmette, Illinois, United States
16	Arecont Vision Costar, LLC Video	12	IT Manager, Human Resources Specialist, Engineer	+38	$10M-50M	$80M raised Debt Financing, 04-08-2014	⏸️ No Growth: 0% 12 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	43	Clovis, United States
17	Wrap-Tite Manufacturing	34	Manufacturing Engineer, Mechanical Engineer, machine opertor	+59	$10M-50M		⏸️ No Growth: 0% 34 Employees	⏸️ No Growth: 0% Employees	Not Hiring	31	Solon, Ohio, United States
18	Creative Technology Solutions Cloud Computing	34	Senior Sales Manager, Information Technology Field Technician, IT Technician	+27	$10M-50M		⏸️ No Growth: 0% 34 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	10	Skokie, Illinois, United States
19	Sunshine Learning Center Education	49	Assistant Preschool Teacher, Head Teacher, Educational Director	+95	$1M-10M		⏸️ No Growth: 0% 49 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	27	New York, New York, United States
20	Aclaimant Enterprise Software	37	Chief Of Staff, Senior Software Engineer, Customer Success Manager	+32	$10M-50M	$2M raised Venture Round, 01-03-2023	⏸️ No Growth: 0% 37 Employees	⏸️ No Growth: 0% 10 Employees	Actively Hiring	35	Chicago, Illinois, United States
21	Eisenhower Public Library District EBooks	25	Head of Library Services, Technical Services Intern, Library Director	+37	$10M-50M		⏸️ No Growth: 0% 25 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	22	Harwood Heights, Illinois, United States
22	Flowers for Dreams Delivery	58	Wedding Sales Manager & Producer, Director of Operations, Busniess Intelligence Analyst	+87	$10M-50M		⏸️ No Growth: 0% 58 Employees	⏸️ No Growth: 0% 4 Employees	Actively Hiring	20	Chicago, Illinois, United States
23	Rails Railroad	141	Senior Manager Retail Projects, Senior Graphic Designer, Creative Producer	>100	$10M-50M		⏸️ No Growth: 0% 141 Employees	⏸️ No Growth: 0% 5 Employees	Actively Hiring	51	Vernon, California, United States
24	Exponents Insta USA Inc Events	55	Installation Lead, Office Manager, Design Engineering Supervisor	+86	$1M-10M		⏸️ No Growth: 0% 55 Employees	⏸️ No Growth: 0% 5 Employees	Actively Hiring	27	San Diego, California, United States
25	Society of Women Engineers Association	1,145	Robotics Club Coordinator, Vice President, Professional Development Chair	+47	$10M-50M		⏸️ No Growth: 0% 1,145 Employees	⏸️ No Growth: 0% 99 Employees	Not Hiring	53	Chicago, United States
26	AutoMeter Products, Inc. Automotive	36	National Account Manager, Human Resource Manager, Embedded Software Developer	>100	$10M-50M		⏸️ No Growth: 0% 36 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	35	Sycamore, Illinois, United States
27	Wheaton Christian Grammar School Education	24	Teacher, 2nd Grade Teacher, Director of Technology	+44	$10M-50M		⏸️ No Growth: 0% 24 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	17	Winfield, Illinois, United States
28	Inhabitr Rental	97	Warehouse Worker, Manager, Assistant Manager	+3	$10M-50M		⏸️ No Growth: 0% 97 Employees	⏸️ No Growth: 0% 5 Employees	Actively Hiring	24	Milpitas, California, United States
29	Pet Fun Pet	6	Vendedora, auxiliar de limpeza, Gerente	+13	$1M-10M		⏸️ No Growth: 0% 6 Employees	⏸️ No Growth: 0% Employees	Not Hiring	21	Plainfield, United States
30	SITKA Gear Hunting	103	Customer Service Specialist, President, Retail Store Manager	>100	$10M-50M		⏸️ No Growth: 0% 103 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	24	Bozeman, Montana, United States
31	Home Improvement Services Construction	2	Sales Representative, Construction Coordinator, Plumber	+13	$1M-10M		⏸️ No Growth: 0% 2 Employees	⏸️ No Growth: 0% Employees	Not Hiring	18	Portland, Oregon, United States
32	Audio Visual Design Group Software	89	Project Manager, Sports Marketing Specialist, Project Manager	>100	$10M-50M		⏸️ No Growth: 0% 89 Employees	⏸️ No Growth: 0% 1 Employees	Actively Hiring	23	Fremont, California, United States
33	Oberlander Electric Construction	12	Project Manager, Truck Driver, foreman	+29	$10M-50M		⏸️ No Growth: 0% 12 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	16	Mapleton, Illinois, United States
34	National Board of Certified Registered Nurse Anesthetists Health Care	24	Chief Executive Officer, Committee Chair - NSPM Item Writing and Review Panel, Exam Development Associate	+29	$1M-10M		⏸️ No Growth: 0% 24 Employees	⏸️ No Growth: 0% 5 Employees	Not Hiring	11	Chicago, Illinois, United States
35	Leading Financial Services Accounting	90	Associate, Private Equity Analyst, Investment Analyst	>100	$<1M		⏸️ No Growth: 0% 90 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	17	Algonquin, Illinois, United States
36	Springfield Armory Manufacturing	72	Customer Service Representative, Production Manager, Maintenance Team Lead	>100	$10M-50M		⏸️ No Growth: 0% 72 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	48	Geneseo, Illinois, United States
37	JumpStart EdTech	23	Associate, Tech Lead, marketing intern	+50	$10M-50M	$13M raised Debt Financing, 04-03-2014	⏸️ No Growth: 0% 23 Employees	⏸️ No Growth: 0% 3 Employees	Not Hiring	34	El Segundo, California, United States
38	Market Day Food and Beverage	52	Sales Rep, Account Representative, Sales Rep	>100	$<1M		⏸️ No Growth: 0% 52 Employees	⏸️ No Growth: 0% Employees	Not Hiring	22	Chicago, Illinois, United States
39	Roadpass Digital Navigation	25	Barrister At Law, Marketing Team Member, Data Entry Specialist	+34	$1M-10M		⏸️ No Growth: 0% 25 Employees	⏸️ No Growth: 0% 1 Employees	Actively Hiring	22	Chicago, Illinois, United States
40	Kiefer USA A Diverzify Company Manufacturing	25	Project Estimator, Kiefer Select Product Manager, Director of Project Management	+38	$1M-10M		⏸️ No Growth: 0% 25 Employees	⏸️ No Growth: 0% 4 Employees	Not Hiring	39	Lindenhurst, Illinois, United States
41	Harper Group Retail	42	Territory Manager, Territory Manager Metro NY, Territory Sales Manager	+50	$1M-10M		⏸️ No Growth: 0% 42 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	28	New York, New York, United States
42	Canvas Holidays Leisure	13	ресепшионист, Customer Service Representative, Courier	+37	$<1M		⏸️ No Growth: 0% 13 Employees	⏸️ No Growth: 0% Employees	Not Hiring	26	Dunfermline, Illinois, United States
43	HiRoad Auto Insurance	30	Senior Staff Accountant, Operations Underwriter, Customer Marketing and Communications Manager	+16	$10M-50M		⏸️ No Growth: 0% 30 Employees	⏸️ No Growth: 0% Employees	Not Hiring	28	Bloomington, United States
44	Schutt Sports Software	48	Environmental and Safety Manager, Business Manager, Collectibles, Manager of Reporting and Analysis	>100	$10M-50M		⏸️ No Growth: 0% 48 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	36	Litchfield, United States
45	Simple Mills Food and Beverage	97	Supplier Quality Assurance Manager, Customer Service Specialist, Logistics, Assistant	>100	$<1M		⏸️ No Growth: 0% 97 Employees	⏸️ No Growth: 0% 7 Employees	Actively Hiring	37	Chicago, Illinois, United States
46	VolunteerMatch Non Profit	76	Seller, Project Manager, Director of Student Success	>100	$10M-50M		⏸️ No Growth: 0% 76 Employees	⏸️ No Growth: 0% 4 Employees	Actively Hiring	33	Oakland, United States
47	NetNation E-Commerce	40	Senior Manager, Marketing, Program Manager, Channel Partner Account Manager	+54	$10M-50M		⏸️ No Growth: 0% 40 Employees	⏸️ No Growth: 0% 1 Employees	Actively Hiring	33	Chicago, Illinois, United States
48	Metatheory Gaming	32	Senior Server Engineer, Full Stack Engineer, Engineering Manager	+32	$<1M	$24M raised Series A, 05-16-2022	⏸️ No Growth: 0% 32 Employees	⏸️ No Growth: 0% 3 Employees	Not Hiring	19	Chicago, Illinois, United States
49	The Bushnell Non Profit	82	Corporate Trade Coordinator, Coordinator, Development Operations, Senior Coordinator, Education & Community Engagement	>100	$10M-50M		⏸️ No Growth: 0% 82 Employees	⏸️ No Growth: 0% 8 Employees	Actively Hiring	16	Hartford, Connecticut, United States
50	Getz Fire Equipment Co. Public Safety	38	Billing speciallist, Sales, Software Engineer	+77	$10M-50M		⏸️ No Growth: 0% 38 Employees	⏸️ No Growth: 0% 3 Employees	Not Hiring	28	Peoria, Illinois, United States
51	SpaDerma Beauty	59	Human Resources, Medical Aesthetician, Director of Education & Aesthetician	+75	$1M-10M		⏸️ No Growth: 0% 59 Employees	⏸️ No Growth: 0% 2 Employees	Actively Hiring	22	Chicago, United States
52	Swivl Education	70	Operations Support Manager, Sr. Mechanical Engineer, Markup developer	+82	$10M-50M		⏸️ No Growth: 0% 70 Employees	⏸️ No Growth: 0% 1 Employees	Actively Hiring	44	Menlo Park, California, United States
53	Mode Mobile Mobile	58	General Counsel, Information System Analyst, Chief People Officer	+72	$<1M		⏸️ No Growth: 0% 58 Employees	⏸️ No Growth: 0% 5 Employees	Actively Hiring	21	Chicago, United States
54	Jackbox Games Gaming	61	Senior Creative Director, Vice President of Business Development and International, Recruiter	+74	$1M-10M		⏸️ No Growth: 0% 61 Employees	⏸️ No Growth: 0% 5 Employees	Not Hiring	26	Chicago, Illinois, United States
55	Hutchison Engineering Civil Engineering	42	Project Engineer, Summer Intern, Construction Inspector	+70	$<1M		⏸️ No Growth: 0% 42 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	18	Jacksonville, Illinois, United States
56	Cpgio Software	34	VP of Finance, Sr. eCommerce Optimization Analyst, Warehouse Manager	+52	$<1M		⏸️ No Growth: 0% 34 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	27	Addison, Illinois, United States
57	translate.com Language Learning	49	Translator, Account manager, Freelance Translator	+66	$10M-50M		⏸️ No Growth: 0% 49 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	15	Chicago, Illinois, United States
58	VirtuSense Health Care	55	Software Debug Engineer, Algorithm Software Engineer, IT Specialist	+63	$1M-10M		⏸️ No Growth: 0% 55 Employees	⏸️ No Growth: 0% 3 Employees	Actively Hiring	22	Peoria, Illinois, United States
59	Suitable Education	35	Senior Product Manager, Lead Software Engineer, Event Marketing Manager	+38	$1M-10M		⏸️ No Growth: 0% 35 Employees	⏸️ No Growth: 0% 2 Employees	Actively Hiring	31	Pittsburgh, Pennsylvania, United States
60	Product Hunt Search Engine	41	Head of Human Resources, Assistant to the Growth Manager, Product Marketing Manager	>100	$10M-50M	$440k raised Debt Financing, 10-24-2014	⏸️ No Growth: 0% 41 Employees	⏸️ No Growth: 0% 3 Employees	Not Hiring	39	San Francisco, California, United States
61	The Custom Boxes Manufacturing	54	SEO Executive, Vice President of Sales, Packaging Designer	+63	$10M-50M		⏸️ No Growth: 0% 54 Employees	⏸️ No Growth: 0% 4 Employees	Not Hiring	17	Chicago, illinois, United States
62	BloomBoard Education	91	Senior Software Engineer, Senior Learning Strategist, Education Content Specialist	+59	$10M-50M	$7M raised Series B, 06-30-2015	⏸️ No Growth: 0% 91 Employees	⏸️ No Growth: 0% 3 Employees	Not Hiring	31	Pittsburgh, Pennsylvania, United States
63	Anser Services Call Center	20	Customer Service Representative, Customer Service Representative, General Manager	+64	$<1M		⏸️ No Growth: 0% 20 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	18	Green Bay, Wisconsin, United States
64	Penny Mustard Commercial Real Estate	55	Sales Consultant, GM, Customer Service Representative	+82	$10M-50M		⏸️ No Growth: 0% 55 Employees	⏸️ No Growth: 0% 5 Employees	Not Hiring	25	Schaumburg, Illinois, United States
65	Universal Metro Asian Services Health Care	32	Operations Coordinator, Servicio en el hogar a ancianos, Receptionist	+63	$1M-10M		⏸️ No Growth: 0% 32 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	42	Niles, Illinois, United States
66	Action Sports Retail	20	General Manager, retired, Pro Athlete	+56	$10M-50M		⏸️ No Growth: 0% 20 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	14	Frankfort, Illinois, United States
67	Zero Hash Bitcoin	144	Vice President, Head of Corporate Finance and Treasury, Director, Relationship Management, Senior Manager Technical Program Management	>100	$1M-10M	$105M raised Series D, 01-12-2022	⏸️ No Growth: 0% 144 Employees	⏸️ No Growth: 0% 11 Employees	Actively Hiring	34	Chicago, Illinois, United States
68	Kann Enterprises Logistics	15	Forklift Operator, Loader/unloader, Loader	+37	$<1M		⏸️ No Growth: 0% 15 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	17	Shorewood, Illinois, United States
69	Mediplex Health Care	3	Hospice Director, Account Executive, Medical Records Clerk	+36	$<1M		⏸️ No Growth: 0% 3 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	14	Plantsville, United States
70	NextUp Non Profit	63	Board Member, Senior Director Strategic Partnerships & Business Development, Learning Program Manager	+74	$<1M		⏸️ No Growth: 0% 63 Employees	⏸️ No Growth: 0% 7 Employees	Not Hiring	31	Chicago, Illinois, United States
71	Myerson Dental	10	Maintenance Supervisor, Operator, Line Worker	+21	$10M-50M		⏸️ No Growth: 0% 10 Employees	⏸️ No Growth: 0% Employees	Not Hiring	26	Chicago, Illinois, United States
72	Blue Cap Non Profit	3	Benefits Coordinator, Director of Human Resources, Qualified Intellectual Disabilities Professional	+10	$<1M		⏸️ No Growth: 0% 3 Employees	⏸️ No Growth: 0% Employees	Not Hiring	19	Blue Island, Illinois, United States
73	Scratch Music Group Music	73	Welder, DJ for Corporate Events, Weddings and Cruiselines., Dj/Music Production Instructor	+82	$10M-50M	$599k raised Venture Round, 04-25-2018	⏸️ No Growth: 0% 73 Employees	⏸️ No Growth: 0% 4 Employees	Not Hiring	36	New York, New York, United States
74	Menufy Restaurants	54	Co-Founder, Assistant Manager, Project Manager	>100	$10M-50M		⏸️ No Growth: 0% 54 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	32	Overland Park, Kansas, United States
75	Coalition Cyber Security	583	Cyber Underwriting Manager, Customer Success Team Lead, Backend Engineer Intern	>100	$10M-50M	$250M raised Series F, 07-08-2022	📉 Negative Growth: -0.17% 584 ↘ 583 Employees	⏸️ No Growth: 0% 8 Employees	Actively Hiring	40	San Francisco, California, United States
76	Filevine Legal	461	Researcher/Sourcer, Enterprise Sales Engineer, Senior Software Engineer	>100	$10M-50M	$108M raised Series D, 04-14-2022	📉 Negative Growth: -0.22% 462 ↘ 461 Employees	⏸️ No Growth: 0% 14 Employees	Actively Hiring	29	Salt Lake City, Utah, United States
77	Sittercity Health Care	438	Nanny, Nanny, Babysitter	>100	$1M-10M	$4M raised Debt Financing, 12-03-2013	📉 Negative Growth: -0.23% 439 ↘ 438 Employees	⏸️ No Growth: 0% 4 Employees	Actively Hiring	40	Chicago, United States
78	Booksy Beauty	433	Product Data Analyst, Executivo de vendas, Head of Product Support	+99	$10M-50M		📉 Negative Growth: -0.23% 434 ↘ 433 Employees	⏸️ No Growth: 0% 12 Employees	Actively Hiring	50	North Chicago, Illinois, United States
79	Xome Real Estate	310	VP of IT Infrastructure, Senior Process Associate, Concierge	>100	$1M-10M		📉 Negative Growth: -0.32% 311 ↘ 310 Employees	⏸️ No Growth: 0% 20 Employees	Actively Hiring	31	Lewisville, Texas, United States
80	Vagaro Software	286	Software Engineer, Merchant Services Team Lead, Merchant Service Representative	>100	$1M-10M		📉 Negative Growth: -0.35% 287 ↘ 286 Employees	⏸️ No Growth: 0% 19 Employees	Actively Hiring	51	Pleasanton, California, United States
81	Mdrt Consulting	530	Qualifier of Million Dollar Round Table, MDRT Country Chair Greece, MDRT - Million Dollar Roundtable	>100	$10M-50M		📉 Negative Growth: -0.38% 532 ↘ 530 Employees	⏸️ No Growth: 0% 14 Employees	Not Hiring	37	Park Ridge, Illinois, United States
82	Pacific College Of Oriental Medicine Education	250	Instructor, Director of Admissions, Holistic Nursing Adjunct Faculty	>100	$10M-50M		📉 Negative Growth: -0.4% 251 ↘ 250 Employees	⏸️ No Growth: 0% 6 Employees	Not Hiring	69	San Diego, California, United States
83	Skin Laundry Beauty	241	Aesthetician, Aesthetic Registered Nurse, Chief Executive Officer	>100	$10M-50M	$3M raised Venture Round, 01-05-2024	📉 Negative Growth: -0.41% 242 ↘ 241 Employees	⏸️ No Growth: 0% 12 Employees	Actively Hiring	36	Newport Beach, California, United States
84	rover.com Pet	6,395	Rov, Dog Walker, Dog Handler	>100	$1M-10M		📉 Negative Growth: -0.44% 6,423 ↘ 6,395 Employees	⏸️ No Growth: 0% 65 Employees	Actively Hiring	24	Seattle, Washington, United States
85	ItsaCheckmate Point of Sale	227	Senior Engineer, Associate Director - Customer Support and Success Operations & B2B Partnerships, Lead - Customer Success Manager	>100	$10M-50M	$10M raised Series B, 10-23-2024	📉 Negative Growth: -0.44% 228 ↘ 227 Employees	⏸️ No Growth: 0% 9 Employees	Not Hiring	14	New York, New York, United States
86	Johnson Health Tech E-Commerce	386	Warehouse Supervisor, District Manager, sales	>100	$1M-10M		📉 Negative Growth: -0.52% 388 ↘ 386 Employees	⏸️ No Growth: 0% 13 Employees	Not Hiring	32	Village of Cottage Grove, Wisconsin, United States
87	Crescent Electric Supply Company Electrical Distribution	697	Manager, Corporate Finance Manager, Industrial Account Manager	>100	$1M-10M		📉 Negative Growth: -0.57% 701 ↘ 697 Employees	⏸️ No Growth: 0% 43 Employees	Actively Hiring	19	East Dubuque, Illinois, United States
88	ThinkMarkets Financial Services	164	Email Marketing Specialist, PR&Marketing Assistant, Frontend Developer	>100	$10M-50M	$30M raised Debt Financing, 11-15-2021	📉 Negative Growth: -0.61% 165 ↘ 164 Employees	⏸️ No Growth: 0% 2 Employees	Actively Hiring	33	Chicago, Illinois, United States
89	GrayMatter Systems Software	151	Senior Proposal and Estimating Engineer, Automation Systems Engineer, Senior Automation Engineer	>100	$10M-50M		📉 Negative Growth: -0.66% 152 ↘ 151 Employees	⏸️ No Growth: 0% 12 Employees	Actively Hiring	41	Marshall Township, Pennsylvania, United States
90	Openly Commercial Insurance	271	Billing Specialist, Claims Team Manager, Claims Team Manager	>100	$1M-10M	$123M raised Venture Round, 01-30-2025	📉 Negative Growth: -0.73% 273 ↘ 271 Employees	⏸️ No Growth: 0% 9 Employees	Actively Hiring	26	Boston, United States
91	American Academy of Dermatology Health Care	251	Specialist for Member Diversity, Equity, and Inclusion, On-Site Meeting Planner, Dermatologist	>100	$10M-50M		📉 Negative Growth: -0.79% 253 ↘ 251 Employees	⏸️ No Growth: 0% 11 Employees	Actively Hiring	18	Rosemont, Illinois, United States
92	Pacific Cycle Non Profit	118	Shipping/ Receiving Coordinator, Warehouse Team Member, Senior Product Compliance Specialist	>100	$10M-50M		📉 Negative Growth: -0.84% 119 ↘ 118 Employees	⏸️ No Growth: 0% 4 Employees	Actively Hiring	15	Madison, Wisconsin, United States
93	Acgme Education	216	Director, Resident Experience, Well-Being, and Milestones Research, CFAO, Audio Visual Technician	+99	$10M-50M		📉 Negative Growth: -0.92% 218 ↘ 216 Employees	📉 Negative Growth: -4% 25 ↘ 24 Employees	Actively Hiring	33	Chicago, Illinois, United States
94	Beyond Hello A Cannabis Dispensary Cannabis	105	Assistant Manager, Pharmacist, Pharmacy Technician	>100	$<1M		📉 Negative Growth: -0.94% 106 ↘ 105 Employees	⏸️ No Growth: 0% 16 Employees	Not Hiring	27	Bristol, United States
95	Serena & Lily Home Decor	281	Senior Director of Design, Chef, Senior Graphic Designer	>100	$10M-50M	$42M raised Venture Round, 04-07-2014	📉 Negative Growth: -1.06% 284 ↘ 281 Employees	⏸️ No Growth: 0% 10 Employees	Actively Hiring	43	Sausalito, California, United States
96	Advocus National Title Insurance Company Insurance	88	Executive Chairman, Sales and Support Representative, Mortgage Closer	>100	$<1M		📉 Negative Growth: -1.12% 89 ↘ 88 Employees	⏸️ No Growth: 0% 10 Employees	Actively Hiring	23	Chicago, Illinois, United States
97	Cbd College Education	79	Director of Admissions, DMS Clinical Coordinator, Physical Therapist	>100	$10M-50M		📉 Negative Growth: -1.25% 80 ↘ 79 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	35	Los Angeles, California, United States
98	Carr Workplaces Coworking	73	Community Manager, Community Manager, Community Manager	>100	$10M-50M		📉 Negative Growth: -1.35% 74 ↘ 73 Employees	⏸️ No Growth: 0% 14 Employees	Not Hiring	26	Washington, District of Columbia, United States
99	Nic+Zoe E-Commerce	70	Design Associate, Sales Associate, Executive Design Director	+94	$10M-50M		📉 Negative Growth: -1.41% 71 ↘ 70 Employees	⏸️ No Growth: 0% 3 Employees	Not Hiring	22	Natick, Massachusetts, United States
100	Packback E-Learning	126	Executive Curriculum Manager, Cofounder, Regional Enterprise Account Executive	>100	$10M-50M		📉 Negative Growth: -1.56% 128 ↘ 126 Employees	⏸️ No Growth: 0% 10 Employees	Actively Hiring	32	Chicago, Illinois, United States
101	Anita Borg Institute for Women in Technology Information Technology	236	Strategy & Growth Head, Member, Education AI Mentor	>100	$10M-50M		📉 Negative Growth: -1.67% 240 ↘ 236 Employees	⏸️ No Growth: 0% 12 Employees	Actively Hiring	37	Sacramento, California, United States
102	GO Car Wash Automotive	116	Information Technology Field Technician, Service Assistant, Customer Service	>100	$10M-50M		📉 Negative Growth: -1.69% 118 ↘ 116 Employees	📉 Negative Growth: -3.45% 29 ↘ 28 Employees	Actively Hiring	33	Greenwood Village, Colorado, United States
103	Modani Furniture Furniture	58	Warehouse Manager, Purchasing Buyer, Junior Accountant	+85	$10M-50M		📉 Negative Growth: -1.69% 59 ↘ 58 Employees	⏸️ No Growth: 0% 2 Employees	Actively Hiring	29	Miami, Florida, United States
104	Ios Consulting	56	Customer Service Representative, Customer Service Representative, Assessment Consultant	+78	$10M-50M		📉 Negative Growth: -1.75% 57 ↘ 56 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	30	Oak Brook, Illinois, United States
105	Radio Flyer Consumer Goods	108	National Account Director, Sr. HR & Admin Manager, Design Director	+96	$10M-50M		📉 Negative Growth: -1.82% 110 ↘ 108 Employees	⏸️ No Growth: 0% 2 Employees	Actively Hiring	29	Chicago, Illinois, United States
106	Lyndex-Nikken Industrial	54	NE & Eastern Canada Inside Sales Navigator, Director of Marketing, Senior Service technition	+71	$10M-50M		📉 Negative Growth: -1.82% 55 ↘ 54 Employees	⏸️ No Growth: 0% 2 Employees	Actively Hiring	20	Mundelein, Illinois, United States
107	Inmark, LLC Packaging Services	47	Business Development Manager, Customer Service Representative, Replenishment Planner	>100	$10M-50M		📉 Negative Growth: -2.08% 48 ↘ 47 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	38	Austell, Georgia, United States
108	Hapara EdTech	43	Senior Customer Support Engineer, Business Development Representative, Hapara Champion Consultant	+52	$10M-50M	$2M raised Series A, 11-01-2014	📉 Negative Growth: -2.27% 44 ↘ 43 Employees	⏸️ No Growth: 0% 4 Employees	Not Hiring	57	Chicago, Illinois, United States
109	Young America Realty Residential	40	Director of Student Housing, Maintenance, Marketing Director	+66	$<1M		📉 Negative Growth: -2.44% 41 ↘ 40 Employees	⏸️ No Growth: 0% 2 Employees	Actively Hiring	15	Normal, Illinois, United States
110	Buchheit E-Commerce	76	Human Resources Intern, designer, Cashier	>100	$10M-50M		📉 Negative Growth: -2.56% 78 ↘ 76 Employees	⏸️ No Growth: 0% 3 Employees	Actively Hiring	22	Biehle, Missouri, United States
111	SiteAware Construction	38	Customer Success Manager, Back End Developer, Computer Vision & AI Engineer	+44	$1M-10M	$15M raised Series B, 01-26-2022	📉 Negative Growth: -2.56% 39 ↘ 38 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	21	Austin, Texas, United States
112	Jungle Scout Analytics	151	Applied Data Scientist, Senior Data Scientist, Data Analyst	>100	$10M-50M	$110M raised Private Equity Round, 03-04-2021	📉 Negative Growth: -2.58% 155 ↘ 151 Employees	⏸️ No Growth: 0% 3 Employees	Actively Hiring	47	Chicago, Illinois, United States
113	Acda Non Profit	33	IT Project Manager, Director of Development, National ACDA	+22	$1M-10M		📉 Negative Growth: -2.94% 34 ↘ 33 Employees	📉 Negative Growth: -14.29% 7 ↘ 6 Employees	Not Hiring	20	Rosemont, Illinois, United States
114	Universal Relocations Transportation	23	Branch Manager, IMPORT -MOVE MANAGER, Sales Director	+42	$10M-50M		📉 Negative Growth: -4.17% 24 ↘ 23 Employees	⏸️ No Growth: 0% 4 Employees	Not Hiring	34	Parsippany-Troy Hills, New Jersey, United States
115	HS Wholesale E-Commerce	17	Sales, Staffing, and Marketing Coordinator, Drop Shipping Manager, Team Lead Supervisor	+27	$10M-50M		📉 Negative Growth: -5.56% 18 ↘ 17 Employees	⏸️ No Growth: 0% Employees	Not Hiring	23	Addison, Illinois, United States
116	Ledo's Pizza Food and Beverage	16	Food Manager, Grill Cook, Kitchen Staff	+82	$<1M		📉 Negative Growth: -5.88% 17 ↘ 16 Employees	⏸️ No Growth: 0% Employees	Not Hiring	15	Countryside, Illinois, United States
117	Andrews Engineering Construction	21	Senior Project Director, Environmental Technician, SAP MM Consultant	+30	$<1M		📉 Negative Growth: -8.7% 23 ↘ 21 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	14	Springfield, United States

598

100

Market Expansion

Top Pharmaceutical Companies in Spain

14 October 2025

By Surfe

565

Growth

Top SaaS Companies in Germany

14 October 2025

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564

100

Growth

Top Logistics Companies in Germany

14 October 2025

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527

100

Intelligent Prospecting, Backed by Signals

What insights can be gathered about the buyer journey for SMBs in Illinois that can help fine-tune sales approaches?

Here is the pattern you can sell to: for Illinois SMBs running on Zendesk, the buyer journey starts with a service pain, not a tooling wish list. A spike in tickets after a promo. A bad Google review that stings. Weekend chat volume with no weekend staff. The first thing they look for is relief that plugs into what they already use. They browse the Zendesk Marketplace. They ask a peer for what worked. They want proof it lowers cost per conversation, speeds first reply, and prevents that next one star. Keep the contrast tight in your talk track: smooth handoffs vs repeat calls, faster replies vs longer queues, saved minutes vs lost customers. Local reputation matters here, especially around Chicago, and word travels. Practical line to remember: if it does not cut handle time, it will not cut a PO.

Lean into fast time to value and low lift. No one brags about a 6 week rollout. Map questions to their real journey: where are tickets spiking right now; what channels are growing fastest; how many replies does it take to close a typical case; what is your self serve deflection rate; which macros get used the most; which ones never get touched; what is the cost of a missed reply on weekends. Then connect answers to revenue and reviews. “If we take one minute off every chat, what does that save this quarter.” Offer Zendesk native workflows, clear before and after examples, and a 30 day plan that their CX lead can run without IT. Close with local proof and simple math. Sell the solved ticket, not the feature list.

What strategies can sales teams implement to align their solutions with the typical challenges faced by SMBs using Zendesk in Illinois?

What happens when a customer in Chicago opens a ticket at 4:58 p.m. and waits until morning for a reply? They start shopping. For SMBs on Zendesk, the gap between first response and first resolution is often the gap between renewal and churn. The smart play is to tie every support improvement to a revenue moment. Start by mapping two journeys that matter most: how fast a paying customer gets help, and how a frustrated user is routed. Keep it simple. Prioritize first response time, VIP routing, and clear handoffs to sales for expansion or save motions. Support is the new sales floor.

Turn discovery into alignment. Use questions that surface missed revenue and wasted effort. Try these: Which ticket tags correlate most with refunds or churn risk? What is your first response time by channel, and where do you lose the most CSAT points? Do VIP customers get routed to your best agents every time or only on good days? How many tickets are repeat issues that a better macro or help-center article could deflect? Are Spanish-language requests routed reliably during Central Time peak hours? What manual Zendesk exports are you doing weekly that should be automated into your CRM? Every ticket is a revenue signal. Capture it, tag it, route it.

Propose a 30-day playbook that fits SMB constraints. Audit triggers, macros, and SLAs, then remove two clicks from the top three ticket types. Set up CRM alerts when tickets mention pricing, renewal, or outage. Build a lightweight deflection loop by turning solved tickets into articles and measuring deflection, not just views. Align staffing to Illinois peak windows and local seasonality. Train frontline reps with two Zendesk-side plays: a save script for churny tags and an upsell nudge for high-usage accounts. Close with proof, not promises. Track three numbers leaders care about: first response time, repeat ticket rate, and revenue influenced from support. Win by removing friction, not by adding headcount.

What are some effective personalization techniques for engaging SMBs that rely on Zendesk for their customer service needs?

Most emails to Zendesk-heavy SMBs get ignored because they sound the same. Break through by showing you understand their queue. Personalize around what you can see. If they have a Help Center, scan categories, search for “returns,” “shipping,” or “billing,” and note article freshness. Reference what you found in your opener. For example: “I read your Help Center page on returns. Looks clear, but it might be driving repeat tickets because it asks customers to email for status updates.” Tie it to outcomes they care about in Illinois: after-hours spikes on Central Time, weekend surges around Chicago events, winter weather delays hurting first response times. Personalization is proof of homework, not flattery.

Use signals that map to revenue and CSAT. If they list chat hours, ask how they handle overflow after 5 pm CT. If Glassdoor or reviews mention slow replies, connect it to abandoned carts or repeat contacts. If they are hiring a Zendesk admin or a support lead, open with a note on onboarding and consistency across macros and saved replies. Watch Twitter or status pages for recent incidents and link it to how they route urgent tickets. Compliment what is working. “Your CSAT survey wording is empathetic. Curious if you segment by topic so high-intent buyers get faster first replies.” Offer a small, specific win. “Many SMBs cut repeat ‘Where is my order’ tickets by adding a two-step tracker link to the confirmation email and Help Center sidebar.” Show you know their queue before you ask for their time.

Conversation starters you can use:
- What percent of your tickets are order status vs returns, and which one slows first response time on Mondays?
- How are you routing weekend chats vs email so VIP orders do not wait until Tuesday?
- Which Help Center article drives the most follow-up questions, and how do you measure deflection?
- During Chicago peak weekends, what is your target first reply, and how far off do you get?
- If you could remove one repetitive question from Zendesk this quarter, which one saves the most revenue?

Two lines to keep handy: Personalization is proof of homework, not flattery. Fewer repeat tickets equals faster first replies, which equals more repeat buyers.

How do decision-makers in these SMBs typically evaluate tech solutions, and what can sales teams do to appear more compelling?

They buy like they run support: fast, practical, allergic to fluff. In these SMBs, the decision-maker is often a Head of CX or Ops with a CFO as the backstop. They evaluate on three things first. Will it make Zendesk faster. Will agents actually use it. Will it pay back inside one to two quarters. Cost matters, but only after they see proof that tickets move faster, CSAT holds or climbs, and admin work stays light. They prefer tools that fit cleanly into their existing Zendesk views, macros, and automations. Integration risk is the silent deal killer. Illinois SMBs tend to run lean, so they want low lift setup, clear security answers, and a short path to value. A quick local reference can be worth more than a glossy deck.

To look compelling, sell the outcome in Zendesk terms. Put numbers on first response time, handle time, deflection, and backlog burn-down. Use their language. Show a 14-day plan to pilot in one queue, with 3 to 5 agents, and name the metrics you will move. Offer to configure it with them on a screenshare using a test inbox. Share a one-page ROI math that a CFO can scan in 60 seconds. Example: cut 45 seconds from average handle time across 15 agents at 40 tickets a day and you free several hours daily. That is capacity they can redeploy to revenue. Bring a rollout checklist and training plan so adoption is not a mystery. If you can’t show results in 30 days, say so. Honesty builds speed.

Conversation starters you can use:
- What Zendesk metrics get reported to your leadership weekly, and which one causes the most heat when it slips.
- When volume spikes, what breaks first: first response time, reopen rates, or agent morale.
- Which queues eat the most time and why. Macros missing, knowledge gaps, or handoffs.
- How do you prove a new tool paid for itself. What is the CFO’s simple threshold.
- What is your safe pilot lane. One brand, one channel, or one tier of tickets.
- What would make your agents say this actually made my day easier.

Two lines to keep handy:
- If it doesn’t play nice with Zendesk, it won’t play at all.
- Speed to value beats bells and whistles every time.

How do successful sales teams measure and enhance their engagement rates when targeting SMBs using Zendesk in Illinois?

Top performers treat engagement like a scoreboard, not a feeling. They segment Illinois SMBs on Zendesk by role and maturity, then track micro-conversions by channel. Simple, tight metrics win: opens by persona, reply rate, positive reply share, meetings set per 10 accounts touched, and time to meeting from first touch. They also add account-level engagement: number of net-new conversations inside a company and multithread depth across CX lead, ops, and the owner. One clean formula you can repeat to your team: engagement rate equals positive replies plus meetings divided by total targeted contacts. Relevance is the new reply rate.

To lift the numbers, they build Zendesk signal briefs for each account before outreach. Look for public signs: new support channels added, Help Center freshness, weekend ticket volume hints in reviews, local hiring for a Zendesk admin, or a switch to chat. Tie that to business outcomes the owner cares about. Faster first responses mean fewer escalations and better reviews, which matters in a region where word of mouth travels fast. Localize the cadence to Central time. Call when Illinois teams are in the queue but not buried, typically 8:30 to 10:30 a.m. and 2 to 4 p.m. Tuesday through Thursday. Use two-message contrasts that land fast: proactive routing vs reactive backlog, one inbox for all channels vs five tabs and missed calls.

Practical moves you can deploy this week:
- Lead with a 60-second Loom pointing to one friction point in their Help Center and one idea to cut handle time.
- A/B subject lines that mirror their world: “Your chat to phone handoff” vs “Quick note on first response times.”
- Multithread within 24 hours if you get a soft no. Meetings follow the energy, not the title.
- Use Illinois credibility. Reference local customer expectations, seasonality, or Chicago service norms.

Conversation starters you can copy:
- What happens to first response times after lunch on Mondays?
- Where do tickets spike first when you run a promotion, chat or email?
- Which metric would move revenue faster for you this quarter, faster replies or fewer transfers?
- Are owners jumping in on tough tickets, or is the queue stable during hiring gaps?

Make every touch read like it was written inside their help desk. If you cannot measure it per account, you cannot improve it.

Considering the widespread use of Zendesk among SMBs, how can a sales pitch be tailored to highlight integration capabilities and ease of use?

If it makes agents leave Zendesk, it will never stick. Lead with that. SMB support teams live inside one screen. Every extra click is a tax on response time and patience. A small change adds up. Even 10 seconds of tab switching per ticket across 2,000 monthly tickets is more than 5 hours lost. That is slower replies, lower CSAT, and fewer chances to upsell. Your angle is simple: it plugs in fast, it works where your agents already work, and it removes steps. Less swivel, more solve.

Here is a talk track you can use. Start with outcomes, not features: “We cut two clicks from every ticket without changing your workflow. Would shaving 30 to 60 seconds off each conversation help your queue this week?” Anchor the demo in the agent’s view: “From a ticket, click once to do X inside Zendesk, no new window.” Handle risk upfront: “No heavy lift. Install in under 30 minutes. Agents learn it in 15. You can pilot with one team for two weeks and expand if the metrics move.” Tie to metrics leaders care about: first response time, handle time, reopen rate, and CSAT. Ask simple questions that expose the cost of friction:
- How many tools do agents open while in Zendesk today?
- Where do tickets slow down because data lives outside Zendesk?
- What would faster first responses do to your review scores this quarter?

Close with a clear promise the buyer can repeat internally. Integration is not a feature. Integration is the adoption plan. If it lives inside Zendesk and feels familiar on day one, you will see faster time to value and fewer change-management headaches.