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SMB Companies Using Zendesk in Maryland

Name: SMB Companies Using Zendesk in Maryland
Creator: Surfe
Published: 2025-11-13 13:58:45
License: https://creativecommons.org/licenses/by-nc/4.0/

Last updated:13 Nov 2025

Created by Surfe | Views: 2

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Key Contacts

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Annual Revenue

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1-10M

10-50M

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100-500M

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Company Growth

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Location

Anaheim, California, United States

Ballenger Creek, Maryland, United States

Jacksonville, Florida, United States

Northbridge, United States

New Carrollton, Maryland, United States

Denver, Colorado, United States

Cincinnati, United States

Sunrise, Florida, United States

New York, United States

Boston, Massachusetts, United States

Phoenixville, Pennsylvania, United States

Easton, Maryland, United States

Roswell, Georgia, United States

Easton, United States

Clinton, United States

Milford Mill, Maryland, United States

Irving, Texas, United States

Rhodesdale, United States

Ellicott City, Maryland, United States

Frederick, Maryland, United States

Waltham, Massachusetts, United States

Atlanta, Georgia, United States

Philadelphia, Pennsylvania, United States

Middlebury, Vermont, United States

Vernon, California, United States

SILVER SPRING, United States

Lincoln, Nebraska, United States

Sausalito, California, United States

Alexandria, Virginia, United States

Reston, Virginia, United States

Dunn, United States

Silver Spring, Maryland, United States

Brookeville, Maryland, United States

Germantown, Maryland, United States

Bowie, Maryland, United States

Sandy Spring, United States

Oceanside, California, United States

Baltimore, MD, United States

Naples, Florida, United States

Springfield, Missouri, United States

Halethorpe, United States

Timonium, Maryland, United States

Baltimore, Maryland, United States

Joppatowne, Maryland, United States

Casselberry, United States

Wilmington, United States

Los Angeles, California, United States

Nashua, New Hampshire, United States

Seattle, Washington, United States

Houston, United States

Westminster, Maryland, United States

Huntsville, Alabama, United States

Parsippany-Troy Hills, New Jersey, United States

Millersville, Maryland, United States

Chevy Chase, United States

Broomfield, Colorado, United States

Silver Spring, United States

Brooklyn, United States

Hagerstown, United States

Pittsburgh, Pennsylvania, United States

Durham, North Carolina, United States

Nashville-Davidson, Tennessee, United States

Linthicum Heights, Maryland, United States

Washington, District of Columbia, United States

Davidsonville, Maryland, United States

Potomac, Maryland, United States

Oakland, California, United States

North Bethesda, Maryland, United States

Maple Grove, Minnesota, United States

Vienna, Virginia, United States

College Park, Maryland, United States

Ellicott City, United States

Frederick, United States

Columbia, Maryland, United States

Rockville, Maryland, United States

Rockville, United States

Bethesda, Maryland, United States

Loveland, Colorado, United States

Washington, United States

Annapolis, Maryland, United States

Mt Pleasant, South Carolina, United States

Green Bay, Wisconsin, United States

Glen Burnie, Maryland, United States

Cockeysville, Maryland, United States

Village of Cottage Grove, Wisconsin, United States

Sheridan, United States

Olney, Maryland, United States

Montville Township, New Jersey, United States

Baltimore, United States

Ewing, United States

Cumberland, Maryland, United States

White Plains, Maryland, United States

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	Companies		Key Contacts		Annual Revenue	Funding	Company Growth	Management Team Growth	Hiring Status	Tech Stack	HQ Location
1	South Mountain Creamery Food Processing	14	Warehouse Associate, Director of Quality and Food Safety, Farm Manager	+31	$<1M		📊 Modest Growth: 16.67% 12 ↗ 14 Employees	⏸️ No Growth: 0% 2 Employees	Actively Hiring	24	Frederick, Maryland, United States
2	CADD Microsystems Consulting	50	Electrical Design, CFO, Manager	+23	$10M-50M		⏸️ No Growth: 0% 50 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	13	Alexandria, Virginia, United States
3	Shoppers Food Delivery Service	33	Pharmacist, Supplier, Sales Associate	>100	$<1M		⏸️ No Growth: 0% 33 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	30	Bowie, Maryland, United States
4	Aota Health Care	129	Medical Doctor, Director, Business Intelligence and Insights, Executive Director	>100	$10M-50M		⏸️ No Growth: 0% 129 Employees	⏸️ No Growth: 0% 4 Employees	Not Hiring	29	North Bethesda, Maryland, United States
5	Aircraft Owners and Pilots Association Aerospace	187	Student Pilot, Video Producer, Advertising Coordinator	>100	$10M-50M		⏸️ No Growth: 0% 187 Employees	⏸️ No Growth: 0% 12 Employees	Actively Hiring	34	Frederick, United States
6	Blueprint Title Real Estate	30	Order Opener, Vice President Finance, Business Optimization Implementation Specialist	+31	$10M-50M		⏸️ No Growth: 0% 30 Employees	⏸️ No Growth: 0% 4 Employees	Not Hiring	30	Nashville-Davidson, Tennessee, United States
7	Williams Crane Service Commercial	2	Rigger, Rigger, Foreman	+5	$1M-10M		⏸️ No Growth: 0% 2 Employees	⏸️ No Growth: 0% Employees	Not Hiring	16	Baltimore, United States
8	Anser Services Call Center	20	Customer Service Representative, Customer Service Representative, General Manager	+64	$<1M		⏸️ No Growth: 0% 20 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	18	Green Bay, Wisconsin, United States
9	Law Offices of Marvin Liss Consulting	1	Legal Assistant, Legal Assistant	+2	$1M-10M		⏸️ No Growth: 0% 1 Employees	⏸️ No Growth: 0% Employees	Not Hiring	24	Washington, United States
10	Winklers Commercial	1	Loader, Winklers, Foreman	+6	$1M-10M		⏸️ No Growth: 0% 1 Employees	⏸️ No Growth: 0% Employees	Not Hiring	14	Cincinnati, United States
11	American Go Assn Gaming	9	Coordinator, Video Broadcasting, Chairman of the Board, Lead Project Coordinator	+5	$<1M		⏸️ No Growth: 0% 9 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	12	Nashua, New Hampshire, United States
12	Lighthouse Healthcare Advisors Consulting	7	Power Platform Analyst, Administrative Assistant, Founding Partner	+5	$<1M		⏸️ No Growth: 0% 7 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	25	Timonium, Maryland, United States
13	EA Principals Education	5	Assistant Administrative, Social Media Manager, Sole Proprietor	+26	$1M-10M		⏸️ No Growth: 0% 5 Employees	⏸️ No Growth: 0% Employees	Not Hiring	42	Alexandria, Virginia, United States
14	Radio Club of America Association	6	Co-counsel, President, Board Member and Fellow	+5	$<1M		⏸️ No Growth: 0% 6 Employees	⏸️ No Growth: 0% 3 Employees	Not Hiring	14	Maple Grove, Minnesota, United States
15	Bigtincan Sales	217	Senior Quality Engineer, Senior Vice President Product Management, sales rep	>100	$1M-10M	$23M raised Post-IPO Equity, 12-07-2022	⏸️ No Growth: 0% 217 Employees	⏸️ No Growth: 0% 4 Employees	Actively Hiring	35	Waltham, Massachusetts, United States
16	Halcyon technologies Information Technology	71	Software Engineer, Software Engineer, Tech Lead	>100	$1M-10M		⏸️ No Growth: 0% 71 Employees	⏸️ No Growth: 0% 2 Employees	Actively Hiring	20	Columbia, Maryland, United States
17	American Urological Association Health Care	187	AQUA Registry Project Coordinator, Customer Service Specialist, Project Coordinator	>100	$1M-10M		⏸️ No Growth: 0% 187 Employees	⏸️ No Growth: 0% 8 Employees	Actively Hiring	40	Linthicum Heights, Maryland, United States
18	Glo30 Beauty	26	Studio Manager, Regional Sales Marketing Manager, Franchise Owner	+35	$10M-50M		⏸️ No Growth: 0% 26 Employees	⏸️ No Growth: 0% 6 Employees	Actively Hiring	19	Washington, District of Columbia, United States
19	House of Ruth Non Profit	59	Data Systems Manager, Domestic Violence Advocate, Service Coordinator	+83	$<1M		⏸️ No Growth: 0% 59 Employees	⏸️ No Growth: 0% 3 Employees	Actively Hiring	27	Baltimore, Maryland, United States
20	Tune Marketing	49	batal, Senior UX Developer, Financial Accountant	+78	$10M-50M	$27M raised Series B, 01-29-2015	⏸️ No Growth: 0% 49 Employees	⏸️ No Growth: 0% Employees	Not Hiring	29	Seattle, Washington, United States
21	Akehurst Landscape Service Commercial	15	leybor, Supervisor, Business Developer	+32	$10M-50M		⏸️ No Growth: 0% 15 Employees	⏸️ No Growth: 0% 1 Employees	Actively Hiring	18	Joppatowne, Maryland, United States
22	Capital Home Care Elder Care	17	Caregiver, Personal Care Assistant, Certified Nursing Assistant	+43	$1M-10M		⏸️ No Growth: 0% 17 Employees	⏸️ No Growth: 0% Employees	Not Hiring	17	Rockville, Maryland, United States
23	Whip Transportation	9	Help Desk Support Specialist, Director of Operations, Director, Head of Claims	+21	$1M-10M		⏸️ No Growth: 0% 9 Employees	⏸️ No Growth: 0% Employees	Not Hiring	25	Glen Burnie, Maryland, United States
24	Graff Golf Golf	6	Sr. Firmware Engineer	+1	$<1M	$1M raised Pre Seed Round, 12-10-2022	⏸️ No Growth: 0% 6 Employees	⏸️ No Growth: 0% 4 Employees	Not Hiring	40	Atlanta, Georgia, United States
25	Go4 Fitness	93	Founding Customer Success Manager, Athletic Trainer, Director of Customer Success	+55	$10M-50M		⏸️ No Growth: 0% 93 Employees	⏸️ No Growth: 0% 1 Employees	Actively Hiring	40	Philadelphia, Pennsylvania, United States
26	All America Auto Transport Transportation	1	it officer, President, Sr. Account Manager	+3	$1M-10M		⏸️ No Growth: 0% 1 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	13	Bethesda, Maryland, United States
27	Timeshares by Owner Rental	6	Sales Specialist, Assistant Manager, Sales Representative	+15	$<1M		⏸️ No Growth: 0% 6 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	12	Casselberry, United States
28	Slinger E-Commerce	6	Manager of EMEA Distribution, Banquet Server, Pickleball \| Strategic Brand Partner \| Creative Leader \| Tastemaker \| New York Metropolitan Area	+7	$<1M	$5M raised Post-IPO Equity, 02-23-2022	⏸️ No Growth: 0% 6 Employees	⏸️ No Growth: 0% 3 Employees	Not Hiring	38	Milford Mill, Maryland, United States
29	Masters Building Products Wholesale	33	Supervisor, Director of International sales, Warehouse Manager	+47	$1M-10M		⏸️ No Growth: 0% 33 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	29	Sunrise, Florida, United States
30	National Contract Management Association NCMA Consulting	69	physician, Joint Chief Executive, Commercial Manager	>100	$10M-50M		⏸️ No Growth: 0% 69 Employees	⏸️ No Growth: 0% 9 Employees	Not Hiring	28	Reston, Virginia, United States
31	Brooke Grove Retirement Village Assisted Living	22	MDS Manager, Server, Healthcare Liaison	+57	$1M-10M		⏸️ No Growth: 0% 22 Employees	⏸️ No Growth: 0% Employees	Not Hiring	15	Sandy Spring, United States
32	Stemtree Franchising Education	18	STEM instructor, Instructor and Tutor, Director of Learning	+43	$1M-10M		⏸️ No Growth: 0% 18 Employees	⏸️ No Growth: 0% 3 Employees	Not Hiring	32	Vienna, Virginia, United States
33	Association For Financial Professionals Financial Services	89	Conselheiro - Conselheiro Consultivo de Tesouraria da AFP (Brasil), Data Standards Specialist, Customer Engagement Specialist	>100	$10M-50M		⏸️ No Growth: 0% 89 Employees	⏸️ No Growth: 0% 12 Employees	Not Hiring	17	Bethesda, Maryland, United States
34	RNJ Sports Retail	2	Customer Service Representative, Sales Associate, General Manager	+5	$1M-10M		⏸️ No Growth: 0% 2 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	15	Rockville, United States
35	Magic Messengers Courier Service	3	On demand courier, dispatch, Independent Contractor	+5	$1M-10M		⏸️ No Growth: 0% 3 Employees	⏸️ No Growth: 0% Employees	Not Hiring	14	Baltimore, United States
36	DeCaro Auctions International Auctions	8	Business Development Director, President & Founder, Business Development Director	+8	$1M-10M		⏸️ No Growth: 0% 8 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	24	Naples, Florida, United States
37	On Campus Marketing (OCM) Rental	18	Mailroom, Customer Service/ Order Entry Temp, Business Analyst	+27	$10M-50M		⏸️ No Growth: 0% 18 Employees	⏸️ No Growth: 0% Employees	Not Hiring	35	Ewing, United States
38	Stx Sporting Goods	65	Ingénieur Devis, Customer Service Supervisor, Project Manager	>100	$10M-50M		⏸️ No Growth: 0% 65 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	31	Baltimore, Maryland, United States
39	Maryland Nonprofits Non Profit	40	Licensed Consultant, Vice President for Programs, Intern	+49	$1M-10M		⏸️ No Growth: 0% 40 Employees	⏸️ No Growth: 0% 3 Employees	Actively Hiring	34	Baltimore, Maryland, United States
40	File & ServeXpress Holdings Document Management	43	Fulfillment Specialist, file clerk, QA Engineer	+57	$10M-50M	$52M raised Private Equity Round, 12-05-2016	⏸️ No Growth: 0% 43 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	31	Irving, Texas, United States
41	Venture Title Company Real Estate	3	Settlement officer, Title Examiner, CEO	+5	$10M-50M		⏸️ No Growth: 0% 3 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	14	Easton, Maryland, United States
42	Calgaz Gasco Oil and Gas	10	Management Accountant, 3PL Hub and trade compliance coordinator, Sales Manager - Americas	+26	$10M-50M		⏸️ No Growth: 0% 10 Employees	⏸️ No Growth: 0% Employees	Not Hiring	29	Houston, United States
43	Roda Automotive	18	Senior Marketing Manager, Brand Ambassador, Client Concierge	+19	$<1M		⏸️ No Growth: 0% 18 Employees	⏸️ No Growth: 0% 3 Employees	Actively Hiring	15	Rockville, Maryland, United States
44	Barnes Electric Electrical Distribution	1	Office Manager, Electrician, Small Projects manager	+7	$<1M		⏸️ No Growth: 0% 1 Employees	⏸️ No Growth: 0% Employees	Not Hiring	19	Rhodesdale, United States
45	Thomas Bennett AND Hunter Building Material	4	Treasurer, Manager of Plants and Equipment, President	+9	$10M-50M		⏸️ No Growth: 0% 4 Employees	⏸️ No Growth: 0% Employees	Not Hiring	17	Westminster, Maryland, United States
46	Weistec Engineering Automotive	8	Director of Engineering, Southeast Performace Specialist, Purchasing Manager	+12	$1M-10M		⏸️ No Growth: 0% 8 Employees	⏸️ No Growth: 0% Employees	Not Hiring	24	Anaheim, California, United States
47	International Association Of Government Officials Association		Security Officer, Self Employed, i have a job already	+4	$<1M		⏸️ No Growth: 0% Employees	⏸️ No Growth: 0% Employees	Not Hiring	8	Dunn, United States
48	The Tree Center Home and Garden	4	General Manager, Co-Owner, Representante del servicio de atención al cliente	+9	$<1M		⏸️ No Growth: 0% 4 Employees	⏸️ No Growth: 0% 4 Employees	Not Hiring	31	Davidsonville, Maryland, United States
49	GateKeeper Proximity Information Technology	16	Business Development Strategist, Business Development, Operations Associate	+14	$1M-10M		⏸️ No Growth: 0% 16 Employees	⏸️ No Growth: 0% 3 Employees	Actively Hiring	30	College Park, Maryland, United States
50	Patriot Shredding Document Management	7	Director Of Operations, Truck Driver, Truck Operator	+7	$1M-10M		⏸️ No Growth: 0% 7 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	32	Rockville, Maryland, United States
51	401KInABox Software	8	Operations Manager, Customer Service Specialist, Chief Technology Officer	+9	$<1M		⏸️ No Growth: 0% 8 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	14	Ellicott City, Maryland, United States
52	Vital Small and Medium Businesses	6	QuickBooks Process Manager, VITAL Guide, Quickbooks Process Manager	+9	$<1M		⏸️ No Growth: 0% 6 Employees	⏸️ No Growth: 0% 3 Employees	Not Hiring	41	Oceanside, California, United States
53	VisibleThread Information Technology	45	Sales Development Representative, Technical Team Lead, Software Engineering Team Lead	+54	$1M-10M		⏸️ No Growth: 0% 45 Employees	⏸️ No Growth: 0% 2 Employees	Actively Hiring	45	Baltimore, Maryland, United States
54	CuriosityStream Media and Entertainment	56	Board Member, Senior Fractional Marketing Consultant, Sr. Director \| Multiplatform Marketing \| Curiosity Stream	+61	$10M-50M	$25M raised Post-IPO Equity, 10-15-2020	⏸️ No Growth: 0% 56 Employees	⏸️ No Growth: 0% 9 Employees	Actively Hiring	45	Silver Spring, Maryland, United States
55	Sazmining Mining	15	Head of Marketing, Engineer, Mining Operations Technician	+11	$1M-10M	$210k raised Equity Crowdfunding, 02-10-2023	⏸️ No Growth: 0% 15 Employees	⏸️ No Growth: 0% 4 Employees	Not Hiring	16	Bethesda, Maryland, United States
56	A2LA WorkPlace Training E-Learning	6	Consulting Sales & Project Manager, Director of Elearning, Project Manager	+8	$<1M		⏸️ No Growth: 0% 6 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	27	Ballenger Creek, Maryland, United States
57	Danforth Pewter E-Commerce	9	Customer Service Manager, Customer Acquisitions & Creative Marketing Manager, Sales Associate	+14	$10M-50M	$390k raised Venture Round, 10-08-2009	⏸️ No Growth: 0% 9 Employees	⏸️ No Growth: 0% Employees	Actively Hiring	29	Middlebury, Vermont, United States
58	MBS Keystone Commercial	6	President, Service Manager/Office Manager Martinsburg Office, Service Technician	+14	$<1M		⏸️ No Growth: 0% 6 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	18	Cumberland, Maryland, United States
59	TDIforAccess TDI Government	5	Préparateur de commande, Directeur adjoint, Oficial soldador y armador	+7	$<1M		⏸️ No Growth: 0% 5 Employees	⏸️ No Growth: 0% 4 Employees	Not Hiring	29	Silver Spring, Maryland, United States
60	CertifiKID Media and Entertainment	8	Social Media Associate, V.P. Partnerships, Chief Technology Officer	+10	$1M-10M		⏸️ No Growth: 0% 8 Employees	⏸️ No Growth: 0% 3 Employees	Not Hiring	21	Potomac, Maryland, United States
61	King Maintenance Management Building Maintenance	2	Co-Owner, General Maintenance, Cleaning Specialist	+4	$<1M		⏸️ No Growth: 0% 2 Employees	⏸️ No Growth: 0% Employees	Not Hiring	20	Springfield, Missouri, United States
62	Sofas ETC Furniture	2	Showroom Manager, Sales Associate	+2	$1M-10M		⏸️ No Growth: 0% 2 Employees	⏸️ No Growth: 0% Employees	Not Hiring	23	Baltimore, MD, United States
63	Waldorf Womens Care Health Care	2	Women's Health Physician Assistant, Documentation Specialist, Gynecologist	+10	$1M-10M		⏸️ No Growth: 0% 2 Employees	⏸️ No Growth: 0% Employees	Not Hiring	14	White Plains, Maryland, United States
64	John E Ruth Customer Service		Plumber	+1	$<1M		⏸️ No Growth: 0% Employees	⏸️ No Growth: 0% Employees	Not Hiring	21	Baltimore, United States
65	physicaltherapy.com Continuing Education	2	Physical Therapist	+1	$10M-50M		⏸️ No Growth: 0% 2 Employees	⏸️ No Growth: 0% Employees	Not Hiring	29	Baltimore, Maryland, United States
66	Bonei Olam Health Care	2	Project Manager, Office Manager, Volunteer	+4	$1M-10M		⏸️ No Growth: 0% 2 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	36	Brooklyn, United States
67	Jack's Roofing Company Construction		Roofer, Director of Special Projects, National Visa center	+7	$1M-10M		⏸️ No Growth: 0% Employees	⏸️ No Growth: 0% Employees	Not Hiring	13	SILVER SPRING, United States
68	Chesapeake Construction Construction	3	Senior Superintendent Chesapeake Construction Group, Principal/Owner Chesapeake Construction Management LLC	+2	$<1M		⏸️ No Growth: 0% 3 Employees	⏸️ No Growth: 0% Employees	Not Hiring	16	Millersville, Maryland, United States
69	Brandenburg Electric Commercial	3	Electrician, Electrician, Service Technician	+6	$1M-10M		⏸️ No Growth: 0% 3 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	14	Sheridan, United States
70	MedHelp US Billing	15	Chief Operating Officer - Helping improve revenue cycle management (RCM) processes since 1998, Manager, Medical Biller	+25	$1M-10M		⏸️ No Growth: 0% 15 Employees	⏸️ No Growth: 0% Employees	Not Hiring	17	Baltimore, MD, United States
71	NovelVox Artificial Intelligence	136	Software Developer, Associate Product Lead, Associate Software Developer	>100	$10M-50M		⏸️ No Growth: 0% 136 Employees	⏸️ No Growth: 0% 3 Employees	Not Hiring	50	Roswell, Georgia, United States
72	Idi Consulting	19	Director of Operations & Systems, Vice President, Learning and Innovation Director	+9	$1M-10M		⏸️ No Growth: 0% 19 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	16	Olney, Maryland, United States
73	Baltimore Door and Frame	4	Welder, Warehouse Manager, Commercial Door and Frame Detailer	+10	$10M-50M		⏸️ No Growth: 0% 4 Employees	⏸️ No Growth: 0% Employees	Not Hiring	22	Halethorpe, United States
74	Rails Railroad	141	Senior Manager Retail Projects, Senior Graphic Designer, Creative Producer	>100	$10M-50M		⏸️ No Growth: 0% 141 Employees	⏸️ No Growth: 0% 5 Employees	Actively Hiring	51	Vernon, California, United States
75	SafeTouch Security Security	53	Sales Manager, Security Systems Installer, Sales Manager	>100	$1M-10M		⏸️ No Growth: 0% 53 Employees	⏸️ No Growth: 0% 5 Employees	Actively Hiring	45	Jacksonville, Florida, United States
76	Armed Forces Gear E-Commerce	2	Buyer, military, Inventory planner/merchandising manager	+9	$1M-10M		⏸️ No Growth: 0% 2 Employees	⏸️ No Growth: 0% Employees	Not Hiring	37	Annapolis, Maryland, United States
77	Chevy Chase at Home Communities	1	Executive Director	+1	$<1M		⏸️ No Growth: 0% 1 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	12	Chevy Chase, United States
78	MassageBook Health Care	13	licenced massage therapist, Self Employed, LMT & Owner	+72	$1M-10M		⏸️ No Growth: 0% 13 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	52	Mt Pleasant, South Carolina, United States
79	Accounting Strategies Group Accounting	3	Staff Accountant, Accounting Bookkeeper, Certified Public Accountant	+9	$1M-10M		⏸️ No Growth: 0% 3 Employees	⏸️ No Growth: 0% Employees	Not Hiring	19	Easton, United States
80	Clinton Family Dental Dental	2	Dental Assistant, EFRDA/office manager, General Dental Practitioner	+7	$<1M		⏸️ No Growth: 0% 2 Employees	⏸️ No Growth: 0% Employees	Not Hiring	14	Clinton, United States
81	Pph Health Care	5	Account Manager, Guardia de seguridad, Pracownik magazynu	+15	$1M-10M		⏸️ No Growth: 0% 5 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	41	New York, United States
82	Avens Publishing Group Publishing	2	Editorial Assistant, Assistant managing editor, Managing Editor	+3	$1M-10M		⏸️ No Growth: 0% 2 Employees	⏸️ No Growth: 0% Employees	Not Hiring	27	Ellicott City, United States
83	Planet Cyclery Cycling	5	Founder and CEO, Returns and Warranties Manager, Sales Specialist	+6	$1M-10M		⏸️ No Growth: 0% 5 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	40	Broomfield, Colorado, United States
84	Aspen Publishing Education	60	Institutional Sales Manager, Technical Product Manager, Director, JD-Next	+81	$10M-50M		⏸️ No Growth: 0% 60 Employees	⏸️ No Growth: 0% 3 Employees	Not Hiring	37	Boston, Massachusetts, United States
85	Montgomery Beauty School Education	4	Chief Financial Officer, Receptionist, Barber Instructor	+4	$<1M		⏸️ No Growth: 0% 4 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	23	Silver Spring, United States
86	Gold Leaf Group Construction	4	Accounting Bookkeeper, manger, Sales Development/Grounds Maintenance Manager	+9	$1M-10M		⏸️ No Growth: 0% 4 Employees	⏸️ No Growth: 0% Employees	Not Hiring	21	Brookeville, Maryland, United States
87	The Corinthians Boating	1	Time de futebol, Cashier, chefia	+9	$1M-10M		⏸️ No Growth: 0% 1 Employees	⏸️ No Growth: 0% Employees	Not Hiring	11	Wilmington, United States
88	TBP Converting Manufacturing	56	Customer Service Representative, OEM Regional Sales Representative, New York & New England Territory Representative	+77	$10M-50M		⏸️ No Growth: 0% 56 Employees	⏸️ No Growth: 0% Employees	Not Hiring	32	Phoenixville, Pennsylvania, United States
89	R.E. Robertson Plumbing and Heating Commercial	1	Plumbing Estimator, accounting	+2	$1M-10M		⏸️ No Growth: 0% 1 Employees	⏸️ No Growth: 0% Employees	Not Hiring	16	Annapolis, Maryland, United States
90	Award Beauty School Education	2	Instructor, School Director, Hairstylist	+4	$<1M		⏸️ No Growth: 0% 2 Employees	⏸️ No Growth: 0% Employees	Not Hiring	15	Hagerstown, United States
91	Atlantic Financial Federal Credit Union Banking	8	Loan Officer, Director of Member Experience, Financial Service Advisor	+6	$1M-10M		⏸️ No Growth: 0% 8 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	25	Cockeysville, Maryland, United States
92	BestFareDeal Travel	3	Director, Operations Manager, Work in travel agency in backend process	+3	$10M-50M		⏸️ No Growth: 0% 3 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	22	Germantown, Maryland, United States
93	Radiopharmaceutical Imaging and Dosimetry Rapid Health Care	7	Senior Medical Physicist, Co-Founder and Chief Science Officer, Director of Quality/Regulatory	+9	$1M-10M		⏸️ No Growth: 0% 7 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	37	Baltimore, Maryland, United States
94	Minutes Matter Interior Design	1	President	+1	$<1M		⏸️ No Growth: 0% 1 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	26	Northbridge, United States
95	Terani Couture E-Commerce	10	Receptionist and Sales Assistant, Warehouse Coordinator, Account Executive	+15	$1M-10M		⏸️ No Growth: 0% 10 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	49	Los Angeles, California, United States
96	Hair Academy Inc-New Carrollton Education	4	Student stylist, Clerical Secretary, Cosmetologist	+7	$<1M		⏸️ No Growth: 0% 4 Employees	⏸️ No Growth: 0% Employees	Not Hiring	19	New Carrollton, Maryland, United States
97	Rycon Construction, Inc. Construction	383	Assistant Superintendent, Construction Superintendent, Laborer	>100	$10M-50M		📉 Negative Growth: -0.26% 384 ↘ 383 Employees	⏸️ No Growth: 0% 16 Employees	Actively Hiring	41	Pittsburgh, Pennsylvania, United States
98	Johnson Health Tech E-Commerce	386	Warehouse Supervisor, District Manager, sales	>100	$1M-10M		📉 Negative Growth: -0.52% 388 ↘ 386 Employees	⏸️ No Growth: 0% 13 Employees	Not Hiring	32	Village of Cottage Grove, Wisconsin, United States
99	Regulatory Affairs Professional Society Consulting	182	Medical Coder, Senior Director of Technology & Innovation, Member	>100	$10M-50M		📉 Negative Growth: -0.55% 183 ↘ 182 Employees	⏸️ No Growth: 0% 12 Employees	Not Hiring	29	Rockville, Maryland, United States
100	Taptap Send Apps	225	Inbound Customer Service Representative, Email Support Specialist, Brand Ambassador	>100	$10M-50M	$65M raised Series B, 12-20-2021	📉 Negative Growth: -0.88% 227 ↘ 225 Employees	⏸️ No Growth: 0% 8 Employees	Actively Hiring	15	Lincoln, Nebraska, United States
101	CommentSold SaaS	111	Senior Software Engineer, Senior Account Strategist, Warehouse Associate	>100	$10M-50M		📉 Negative Growth: -0.89% 112 ↘ 111 Employees	⏸️ No Growth: 0% 6 Employees	Actively Hiring	51	Huntsville, Alabama, United States
102	Babylist Baby	307	Babysitter, Food Server, Babysitter	>100	$<1M	$40M raised Series C, 11-04-2021	📉 Negative Growth: -0.97% 310 ↘ 307 Employees	⏸️ No Growth: 0% 9 Employees	Actively Hiring	41	Oakland, California, United States
103	Rxnt Electronic Health Record (EHR)	98	Founder, President and CEO, Chief Technology Officer, Senior Client Resolution and Billing Specialist	>100	$10M-50M		📉 Negative Growth: -1.01% 99 ↘ 98 Employees	⏸️ No Growth: 0% 5 Employees	Actively Hiring	43	Annapolis, Maryland, United States
104	Serena & Lily Home Decor	281	Senior Director of Design, Chef, Senior Graphic Designer	>100	$10M-50M	$42M raised Venture Round, 04-07-2014	📉 Negative Growth: -1.06% 284 ↘ 281 Employees	⏸️ No Growth: 0% 10 Employees	Actively Hiring	43	Sausalito, California, United States
105	Orcid Product Research	85	CEO, President & Founder	+1	$10M-50M		📉 Negative Growth: -1.16% 86 ↘ 85 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	32	Durham, North Carolina, United States
106	Cbd College Education	79	Director of Admissions, DMS Clinical Coordinator, Physical Therapist	>100	$10M-50M		📉 Negative Growth: -1.25% 80 ↘ 79 Employees	⏸️ No Growth: 0% 1 Employees	Not Hiring	35	Los Angeles, California, United States
107	Carr Workplaces Coworking	73	Community Manager, Community Manager, Community Manager	>100	$10M-50M		📉 Negative Growth: -1.35% 74 ↘ 73 Employees	⏸️ No Growth: 0% 14 Employees	Not Hiring	26	Washington, District of Columbia, United States
108	Riverside Technology Content	65	Senior Product Scientist, Science Software Developer, Software Engineer	+74	$10M-50M		📉 Negative Growth: -1.52% 66 ↘ 65 Employees	⏸️ No Growth: 0% 2 Employees	Actively Hiring	47	Loveland, Colorado, United States
109	Cds Printing	56	CDL A Truck Driver, Sales, Senior Service Technician	>100	$1M-10M		📉 Negative Growth: -1.75% 57 ↘ 56 Employees	⏸️ No Growth: 0% 5 Employees	Not Hiring	18	Montville Township, New Jersey, United States
110	Youreka Information Technology	34	Senior Product Manager - Youreka Product Growth, Senior Account Executive, Solution Delivery Manager	+35	$1M-10M	$8M raised Series A, 08-12-2021	📉 Negative Growth: -2.86% 35 ↘ 34 Employees	⏸️ No Growth: 0% 2 Employees	Not Hiring	39	Baltimore, Maryland, United States
111	Concept3D Events	59	Software Engineer, Account Executive, Higher Education Partner Consultant	+68	$10M-50M	$406k raised Seed Round, 09-12-2022	📉 Negative Growth: -3.28% 61 ↘ 59 Employees	⏸️ No Growth: 0% 1 Employees	Actively Hiring	41	Denver, Colorado, United States
112	Universal Relocations Transportation	23	Branch Manager, IMPORT -MOVE MANAGER, Sales Director	+42	$10M-50M		📉 Negative Growth: -4.17% 24 ↘ 23 Employees	⏸️ No Growth: 0% 4 Employees	Not Hiring	34	Parsippany-Troy Hills, New Jersey, United States
113	MedTech Color Health Care	11	Marketing Manager, Executive Director	+2	$<1M		📉 Negative Growth: -8.33% 12 ↘ 11 Employees	⏸️ No Growth: 0% 4 Employees	Not Hiring	11	Los Angeles, California, United States

550

100

Revenue and Funding

UK companies with £50-100 million revenue

15 September 2025

By Surfe

548

100

Ideal Customer Fit

Top Wealth Management Companies in Switzerland

14 October 2025

By Surfe

508

Intelligent Prospecting, Backed by Signals

How can understanding the typical buyer's journey of an SMB Zendesk user enhance your sales strategy?

Most SMBs do not buy software, they buy time back for a lean support team. When you map how a Zendesk user actually buys, your outreach stops sounding generic and starts speaking to moments that matter. Early stage, they feel the pain first, missed SLAs after a weekend spike, duplicate tickets across email and chat, long first response on their busiest queue. Mid evaluation, they look for fast wins, cleaner routing, tighter CRM handoff, clearer reporting for the owner. Late stage, they want proof it will stick, simple rollout, light training, and one or two measurable lifts in 30 days. If you sell into SMB companies in Maryland using Zendesk, that journey is even more compressed, owner involvement is high, expectations are local and immediate, and a bad week shows up in Google reviews and lost referrals.

Shape your cadence to match those phases. Lead with outcomes, not features. Ask short, sharp questions that map to their scorecard. Where do Monday backlogs hit hardest, billing, returns, scheduling? What is your first response target by channel, and which one regularly misses? How many tickets could move to self service if macros and articles were tuned? What breaks when volume doubles for three days, reporting clarity, staffing, or prioritization? Then offer a 2-step quick win, a benchmark of FRT and CSAT by channel, plus a one-page rollout plan tied to Zendesk queues they already use. Bring local proof if you have it, a Maryland peer that lifted CSAT one point and saw review volume flip positive in a month.

Two lines to keep handy. Sell the minutes, not the features. If it does not move FRT, CSAT, or reviews, it is noise. When you align to the Zendesk buyer’s journey, you time your ask to their peak pain, you speak in their metrics, and you give them a small, fast victory that earns the right to expand.

What are the top purchase decision criteria for Maryland SMBs currently invested in Zendesk technology?

Maryland buyers are blunt about value. If a tool does not make Zendesk faster, easier, and safer within a month, it will not survive budget review. Top criteria show up in three buckets. First, time to value and agent productivity. They want prebuilt Zendesk apps, one-screen workflows, and simple setup. Fewer tabs, fewer clicks, faster first response, more deflection. One-liner you can use: If it does not plug into Zendesk in a week, it will not get used. Second, measurable impact on customer outcomes. Leaders ask for proof of shorter resolution times, higher CSAT, and lower volume per order or per patient. They prefer solutions that improve email, chat, voice, and SMS in Zendesk without forcing new logins. Third, governance and predictability. Maryland has many healthcare groups and government contractors, so data controls matter. SOC 2, HIPAA readiness, US data hosting, and role-based access are checkboxes. Pricing should be clear and steady, with no surprise overages. Seasonal flexibility helps for tourism, education, and logistics peaks at the Port of Baltimore.

Translate that into questions you can run on a first call:
- What Zendesk metric would make your CFO say yes, CSAT, first response time, or cost per ticket
- How many tools does an agent switch between to resolve a ticket today
- Can you deploy this without professional services, and how much training time can you afford
- Are there contract or audit requirements, HIPAA or government clauses, that must be met
- Do you need to flex seats up and down around peak seasons
- Does leadership need reporting in Zendesk Explore, or in your BI tool

Set the contrast clearly. One tab vs six tabs. Proactive deflection vs firefighting. Predictable billing vs invoice surprises. Remember the line that lands in budget meetings: CSAT buys tools, but payback keeps them.

What proven personalization techniques can increase engagement rates with decision-makers in SMBs using Zendesk?

Your best hook is hiding in their Zendesk. Decision-makers at SMBs care about fewer angry Mondays, faster first replies, and CSAT that does not wobble after promotions. If your first line ties to a live support moment their team is living with, replies go up. Think like a customer for 5 minutes, then write like an agent. Make your opener read like a ticket title.

Use what you can see. Scan their Help Center and widget on support.company.com. Note article freshness, categories that dominate, and whether chat is off after 5 pm ET. If you serve Maryland companies, reference local peaks that hit their queue, like weekend traffic or holiday surges. Then translate that signal to a business outcome. Example openers that work: “Noticed your chat turns off at 5 pm ET and your refund article is the top search. Are you seeing a Monday spike in tickets and slower first reply times?” or “Half your help articles were last updated in 2022. Is deflection lagging on returns and appointment reschedules?” or “Your status page shows two minor incidents last month. Did CSAT dip, or did macros absorb the overflow?” Keep questions tight, one problem at a time, tied to revenue protection. If they are hiring a Zendesk admin, say, “Saw you are adding a Zendesk admin. Is the goal to reduce handle time or raise first contact resolution before Q4?” If reviews mention wait times, try, “Customers call out weekend delays. Is the plan extended hours or better self-serve for order lookups?”

Two lines to keep: Lead with their queue, not your pitch. Make your opener read like a ticket title. The win is simple. Personalize to a visible Zendesk moment, name the business risk, and ask a credible, choice-based question that a director can answer in one line. Efficiency beats volume, every time.

What are the most effective channels for reaching SMBs using Zendesk in Maryland, and why?

Start where their support leaders live. SMBs on Zendesk spend their time in the Zendesk ecosystem, on LinkedIn, and inside local networks. The highest yield mix is targeted email plus LinkedIn, fueled by signals from Zendesk-specific places. Email works because you can show you understand their queue, not just their industry. Reference a real trigger they care about, like a new Zendesk job posting, a Marketplace app they just installed, or a thread they opened in the Zendesk Community. LinkedIn works because Maryland SMB owners and support managers are reachable and responsive when you speak their language. Use Sales Navigator with tech filters for Zendesk, Maryland location, and titles like Head of Support, Operations, or RevOps. Then add timing from job posts, app reviews, or user group activity. Layer in warm paths through Zendesk solution partners in the Mid-Atlantic and local groups like Maryland Tech Council, Baltimore and Montgomery County chambers, and coworking hubs like Spark Baltimore. Prospects trust the people their help desk already trusts.

Local matters here. SMBs in Baltimore, Columbia, and the I-270 corridor often buy through referral and community. That makes user groups, meetups, and marketplace partners more than “nice to have” channels. They shorten trust cycles. Use these openers: I saw your team hiring a Zendesk admin. Where are SLA breaches hurting renewal risk right now? or You just added chat to Zendesk. What happened to first response time last week when volume spiked? Add a short voicemail after your email to break the tie. Keep it about outcomes. Fewer repeat contacts, faster first replies, smoother handoffs from email to chat. One-liners you can keep handy: Timing beats volume. If they run Zendesk, their calendar runs on SLAs. Focus your outreach where their tickets turn into headaches, and you will get meetings.

How do Maryland SMBs measure the success of their Zendesk implementations, and how can this influence your sales approach?

Ask around and you will hear the same yardstick from Maryland SMBs on Zendesk: speed, simplicity, and smiles. They watch first response time, full resolution time, and backlog because those numbers show up in Google reviews and renewal rates. CSAT is the headline metric, with SLA hits and one‑touch resolution close behind. Many care about deflection too, since a stronger Help Center means fewer tickets during busy spikes in Baltimore hospitality, Annapolis services, or Ocean City weekends. The business link is clear. Faster replies cut refunds. Fewer touches lower cost per issue. Better ratings drive walk‑in traffic and repeat bookings. Simple contrast your team can use: proactive support with clear SLAs wins; reactive firefighting during peaks loses.

Use those success signals to guide your outreach. Lead with their scoreboard, not your features. Try questions like: Which three Zendesk KPIs do you send to leadership each week? Where do SLAs break most, and what does that cost in lost reviews or renewals? What is your one‑touch rate and what gets in the way? When does your backlog spike across the week or season? How do you connect support conversations to saved accounts or cross‑sell in Maryland’s busy months? Then position value in their language. Cut first response without adding headcount. Lift self‑service so agents can focus on revenue‑risk tickets. Put customer context in the ticket to remove back‑and‑forth. Flag VIPs and time‑sensitive cases so no one waits. Two lines to keep handy: If CSAT is the scoreboard, time to resolution is the clock. Backlog is just churn waiting quietly. The win is simple. Align to how they measure success in Zendesk, prove you can move those numbers, and your deal momentum will follow.

How can sales teams effectively address the unique pain points of SMBs using Zendesk in Maryland?

What kills CSAT faster than a bad answer? A slow one during a local surge. Maryland SMBs on Zendesk feel it on Fridays before beach traffic, after a Ravens win, or when a storm knocks out service calls. Small teams, big peaks, and customers who expect fast, human answers. The result is delayed first responses, missed SLAs by channel, and handoffs from support to sales that never happen. That hits renewals, drags referrals, and hides upsell moments. Here is the angle: speed and clarity beat headcount. If you help them route faster, deflect repeat questions, and surface risk to the account team, you put revenue back on the table. Speed is your currency when headcount is fixed.

Lead with a Maryland-aware support blueprint that lives inside their Zendesk setup. Push for priority rules by customer tier and channel, localized business hours, and prebuilt macros for seasonal events like Ocean City summers or Naval Academy weekends. Encourage self-service that answers the top five repeat questions, and tag tickets by location so Annapolis issues do not bury Baltimore VIPs. Tie Zendesk to the CRM so at-risk accounts with low CSAT or high reopen rates trigger a human follow up. Use this talk track and questions to open doors:
- Where does volume spike in your week and who gets priority in Zendesk when it does?
- What is your first response time by channel vs your SLA for government, healthcare, or hospitality clients?
- Which 5 questions create half your tickets and how many are deflected by your help center today?
- Who owns the handoff when a ticket signals a renewal risk or an upsell moment?
- What is your plan for weather or event surges and do you have a one-click macro ready?

Keep it simple and outcome based. Reduce first response and you reduce churn. Deflection is not avoidance. It is delivering answers faster. Move the queue, move the revenue.